
Jim Ellis Chevrolet
Atlanta, GA
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Oil Change Appointment scheduling was easy. Sueann did a great job on in intake. Work completed quickly. It was more expensive than I thought it should be. Appointment scheduling was easy. Sueann did a great job on in intake. Work completed quickly. It was more expensive than I thought it should be. More
Great experiance at Jim Ellis Chevrolet I knew what I wanted and was internet shopping and had contacted 3 other dealerships (besides Jim Ellis) that had suitable vehicles. While waiting for I knew what I wanted and was internet shopping and had contacted 3 other dealerships (besides Jim Ellis) that had suitable vehicles. While waiting for responses from any salesperson (and not just a customer service email/person thanking me for my inquiry) from these dealerships), I was continuing my search and found Jim Ellis had what I was looking for. I emailed an inquiry from the website, and within an hour was on the phone with Gavin Harrison. It took several phone calls as the vehicle was initially offsite, but Gavin made sure to answer every question I had. He also was excellent to negotiate a deal with, and before I knew it I was making the trip to the dealership and driving away in my new car just a few hours after that initial phone call. Thanks Jim Ellis for a great car buying experience. More
Good service and Good sales. KALO is the best he is understanding and patient. He listen to my needs and my concerns. He was very upfront and didn't hide anything. The vehicle I p KALO is the best he is understanding and patient. He listen to my needs and my concerns. He was very upfront and didn't hide anything. The vehicle I purchased is everything I wanted plus more. The vehicle needed a oil change and the tires calibrated due it sitting for some time. The service was easy I was in and out in less then 30 minutes with everything completed. I will recommend Jim Ellis and the service team any day. I would also recommend KALO to anyone needing to buy a vehicle. More
Thoughtful and professional They took incredible care of us from the beginning to the end. They thought of the end user and how much we would feel appreciated and cared for. Ever They took incredible care of us from the beginning to the end. They thought of the end user and how much we would feel appreciated and cared for. Everything we came in they remembered our faces and names. More
Robert and Garvey are absolutely AMAZING!!! This dynamic duo took care of me from beginning to end! My experience was nothing short of Amazing!! They both made sure I knew what was going on with This dynamic duo took care of me from beginning to end! My experience was nothing short of Amazing!! They both made sure I knew what was going on with my car from beginning to end. I appreciate them so much . More
Check Dealer that didn't follow directions. I took my Chevy truck to the dealership to get chevy treatment. I when online and downloaded the TSB for the issues I was having. I was expecting th I took my Chevy truck to the dealership to get chevy treatment. I when online and downloaded the TSB for the issues I was having. I was expecting the dealer to follow the TSB, they did not. I authorized a price and when I when to pick it up the price was 100% more. I paid for diagnosis and when I paid the invoice I asked for the report and not just the invoice. They acted like no one ever asks for the backup paperwork. I check on my truck on the service bay, the lighting was so poor I can't believe anyone would work like that. They said I need a new engine when I had a collapsed lifter. Not the 1st time they missed diagnosed my car symptoms. I have purchased more than 7 cars and trucks from Jimmy, I don't think I could do that again. More
Very easy process! Best car buying experience I’ve ever had! The absolute best car buying experience I’ve ever had. They had me in and out quickly and actually listened to my needs. I highly recommend this deale The absolute best car buying experience I’ve ever had. They had me in and out quickly and actually listened to my needs. I highly recommend this dealership!!! More
Much Improved My last service didn't go as planned. I received a call asking for a second chance, I did and this time I was in and out within an hour. Being my My last service didn't go as planned. I received a call asking for a second chance, I did and this time I was in and out within an hour. Being my third visit to the dealership for routine PM this was my first time working with Robert directly, I had observed him in the past, like before Robert handled his business professionally(although, it was humorous to watch him re-describe a vehicle noise and vibration complaint back to the customer prior). More
Expensive Oil Change I’ve gone here for years. Much to my surprise oil changes have gone for $41 to $91. Needless to say I will not be going here anymore. Service was grea I’ve gone here for years. Much to my surprise oil changes have gone for $41 to $91. Needless to say I will not be going here anymore. Service was great, the people are even better but I will not pay that much for an oil change. More
Excellent Had a fantastic experience buying my vehicle from Jim Ellis. George T. is great to work with. It was a one-stop shop for all of my questions and made Had a fantastic experience buying my vehicle from Jim Ellis. George T. is great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. Highly recommend going to George at Jim Ellis Chevrolet if you're in the market for a new or slightly used vehicle. Tim was wonderful and excited just as I was. He made sure I understood line by line and page by page. I think we both left closing this deal with joy. I would recommend them both to anyone and return to them in the future for another vehicle. Keep up the great work guys! More