Jim Ellis Chevrolet

Tire rotation I when in for a oil change and tire rotation. They broke a wheel stud on the front drive side and told me it was not their fault,I needed to take it b I when in for a oil change and tire rotation. They broke a wheel stud on the front drive side and told me it was not their fault,I needed to take it back to John Thornton Chevy and have them fix it. Now, I also have something wrong with the back wheel. It sucks to take it to a dealer and have this happen! The truck only has 12k miles on it. More

Accommodating, Insightful, Friendly I was recently relocating to Georgia and had the stress of purchasing a car for work. Although there were different hurdles, the dealership, and speci I was recently relocating to Georgia and had the stress of purchasing a car for work. Although there were different hurdles, the dealership, and specifically Nick Smith, worked hard to make sure I got the best offer and a car that I really wanted. He was patient and answered all of the questions I had pertaining to cost, mileage, lease vs buy, etc. More

Desperate for immediate service without appointment They did a great job of getting my vehicle in on a super busy day and completing the repairs. Kudos to the service team. Other service personnel were They did a great job of getting my vehicle in on a super busy day and completing the repairs. Kudos to the service team. Other service personnel were eager to help out. More

Amazing Experience! I worked with Ron and David for a couple weeks and I could not be happier. I’d been looking for a specific model/trim for the past few months and had I worked with Ron and David for a couple weeks and I could not be happier. I’d been looking for a specific model/trim for the past few months and had to walk away from several dealerships because of the way I was treated. Ron and David went gone above and beyond in every way. They’ve been patient, easy to work with and respectful. I’m an out of town buyer and they eased my fears through constant phone calls, emails and pictures. Jim Ellis will forever be my #1 choice for car buying thanks to those 2 gentlemen! More

Good service team This was the first visit to Jim Ellis Chevy service department for my Corvette GS. The service team was very helpful and professional, and the mechan This was the first visit to Jim Ellis Chevy service department for my Corvette GS. The service team was very helpful and professional, and the mechanics did a solid and clean job of the work that I requested. My only concerns were that the pricing at this dealer seemed above market (if non-warranty), and that anything other than an oil change appeared to necessitate clients leaving a car overnight, no matter what time of day the vehicle was appointed to check-in. The latter suggested to me that this dealer doesn't maintain enough qualified mechanics for the degree of work it collects. I am fine waiting the day that I bring a car in, but prefer not to leave my cars overnight anywhere unless a major repair is involved. So that would be a sticking point for me when considering future diagnostic or part installation services. More

Amazing service I had issues with a new car purchase and they addressed it quickly and fixed the issue. Made me feel good again about my purchase. I had issues with a new car purchase and they addressed it quickly and fixed the issue. Made me feel good again about my purchase. More

Always excellent I only came in for a oil change, but no matter what service I need it is always done quickly and efficient. So far I haven't had any problems. I only came in for a oil change, but no matter what service I need it is always done quickly and efficient. So far I haven't had any problems. More

Scheduled service Left message that I had a question about upcoming service and never received a return call. Service seems too busy to provide good customer service. Left message that I had a question about upcoming service and never received a return call. Service seems too busy to provide good customer service. More

Dependable I enjoy dealing with Vladimir. My car is always well serviced. Just be prepared to spend over an hour for a simple oil change and check. My appointmen I enjoy dealing with Vladimir. My car is always well serviced. Just be prepared to spend over an hour for a simple oil change and check. My appointment was at 8:30 - I got there 10 minutes early, did not leave until after 10. Another woman was waiting for her car with an oil change. Her appointment had been at 7:30 and she waited 1 1/2 hours, even before they offered a complimentary car wash. they said mine would have added another hour, so I declined. More

Camaro service You have an excellent service department excellent mechanics work there. And your service representative are on point thank you . Every time I come I' You have an excellent service department excellent mechanics work there. And your service representative are on point thank you . Every time I come I'd like going to valmiera he seemed so friendly and kind you did well by hiring him More