
Jim Ellis Chevrolet
Atlanta, GA
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Treated like Family! Since my last service i have noticed a marked increase in the way the customers are being treated The increased performance starts from the time you Since my last service i have noticed a marked increase in the way the customers are being treated The increased performance starts from the time you exit the vehicle. There is a smiling customer service individual who happily greets you and directs you to service REPRESENTATIVES . I noticed a increased interest in providing superior service. I know that this was developed by the nee Service Manager. Brandon. More
Excellent service and very willing to help us with our Bolt. Even though it was late in the day Paul and Garvi went out their way to help us with our Bolt. Garvi even help us follow up on the replacement floor Even though it was late in the day Paul and Garvi went out their way to help us with our Bolt. Garvi even help us follow up on the replacement floor mats. More
Quick and personable experience Great service every time I need a repair or just even routine maintenance. I’m always treated like family and made felt like my concerns are the top p Great service every time I need a repair or just even routine maintenance. I’m always treated like family and made felt like my concerns are the top priority More
Excellent Service On time. Clear explanation of service. Efficient and friendly. It was a frantic, busy morning when I got there at 10:30. Lots of "drop-ins". Paul Jerr On time. Clear explanation of service. Efficient and friendly. It was a frantic, busy morning when I got there at 10:30. Lots of "drop-ins". Paul Jerrell my service advisor was tied up, but Monica "took over" and handled my 10:40 appointment on time! Great to have back-ups! Thank you! More
Awesome Easy and quick and No hassle! I have used this dealer before and would use then again and again. They were very professional and awesome! Easy and quick and No hassle! I have used this dealer before and would use then again and again. They were very professional and awesome! More
Convinient and Professional Overall the service was very good and the staff was professional. The courtesy shuttle was an unexpected bonus that I utilized. The only complaint, Overall the service was very good and the staff was professional. The courtesy shuttle was an unexpected bonus that I utilized. The only complaint, and this is truly nit picky, is that I wish there was more communication while my car was being so serviced so I could've better managed my time. Outside of that, the service was great and I would return for my next service call. More
Consistently great service. I have been bringing my fleet truck, a Silverado 3500 HD to Jim Ellis Chevrolet since 2015 for service & have had nothing but good experiences. I woul I have been bringing my fleet truck, a Silverado 3500 HD to Jim Ellis Chevrolet since 2015 for service & have had nothing but good experiences. I would recommend them to Fleet Managers to service their Chevrolet trucks. Sueann was very helpful & handled the paperwork without any problems. Some repair facilities around Atlanta can't handle the paperwork requirements, but Jim Ellis can. More
Oil change and tire service The staff was knowledgeable, quick, and courteous. As soon as I arrived, I was helped quickly. They told me a time and it was finished 30 minutes quic The staff was knowledgeable, quick, and courteous. As soon as I arrived, I was helped quickly. They told me a time and it was finished 30 minutes quicker. More
Great Service Great service and please keep up the great work... Bravo Zulu (Outstanding)!!! I will always bring my car this Dealership for great service/work. Great service and please keep up the great work... Bravo Zulu (Outstanding)!!! I will always bring my car this Dealership for great service/work. Vladimir Kochubey a truly Customer Service Rep. Please tell Mr. Kochubey is one best Customer Service I've ever had. Also, tell him visit Ukraine is the best... More
Corvette Repaired My Corvette needed the clutch repaired and the starter replaced. My service advisor kept me informed of the items that needed to be repaired. The whol My Corvette needed the clutch repaired and the starter replaced. My service advisor kept me informed of the items that needed to be repaired. The whole process was worth the journey of getting to their facility. I was referred by another Corvette owner. Although I did not buy my car from Jim Ellis. I received five star black tie service. They are the greatest. Go there you will not be disappointed. More