Jim Ellis Chevrolet

Electrical issues Robert Sigman ensured that my visit went smoothly and was treated like family. Excellent work done to car and fixed the issues I was having with my ve Robert Sigman ensured that my visit went smoothly and was treated like family. Excellent work done to car and fixed the issues I was having with my vehicle. More

Great service The customer service was great, my rep was very knowledgeable about the vehicles I was looking at and made sure I was completely satisfied with my pur The customer service was great, my rep was very knowledgeable about the vehicles I was looking at and made sure I was completely satisfied with my purchase. More

Excellent Customer Service Vladimir & Sueann were GREAT to work with. I have worked for years with Vladimir, he is the reason I do business with Jim Ellis. He has ALWAYS been Vladimir & Sueann were GREAT to work with. I have worked for years with Vladimir, he is the reason I do business with Jim Ellis. He has ALWAYS been very professional & honest with me. He treats me as I am a very important customer. Vladimir scheduled my work for this week. He was on vacation & Sueann stepped in on the day of my scheduled service & treated me just like I’ve come to expect & appreciate from Vladimir. More

Best Experience ever Everyone from the sales rep to the financial rep were kind, friendly and courteous. Our sales rep George made the experience enjoyable. He was very k Everyone from the sales rep to the financial rep were kind, friendly and courteous. Our sales rep George made the experience enjoyable. He was very knowledgeable and that in itself made us feel very relaxed. I would and will recommend Jim Ellis Chevrolet to anyone who is looking to purchase a vehicle. Thanks again for your kind service. More

Went in for door repair, woke up to oil leak Went in for what thought was a quick door handle fix. Told they hoped they had the right part, after they ordered it two weeks prior. At same time tec Went in for what thought was a quick door handle fix. Told they hoped they had the right part, after they ordered it two weeks prior. At same time technician told me I’m due for my 90k service. Basically felt like I was being told, well we may not have part today but here you can do this for $800 and then come back for what will be a $950 repair. Was told after waiting two hours, I’d have to come back another day. So I returned two days later, advisor didn’t initially recall any of the conversation but then turned out bc I was “already in the system” it was fine. And I was like “you told me to schedule another appointment and we agreed on Thursday.” Was ready at 930 Thursday AM, 90 minutes after the drop off. Picked up at 1030. Drove the car to the house, which is 2 miles away and it stayed park until this morning. Ran out to run errand at 715a this morning. Came home to puddle of oil. Moved car and waiting 10 minutes. Sure enough, oil leak. Called advisor this morning (Friday). First question to me telling them my oil leaked overnight is “have I had an oil change recently” I said, 2000 miles ago”. “well, we need to see what happens can you bring it in”. My response was “how does it pass the ‘multi point inspection’” again just told to bring it in. I don’t trust them to take it in, Ive called and left message with service manager. No call back as of yet. Very disappointed bc we bought our car there, and feel like the service department has owly gone downhill for 5 years and they are always trying to find something wrong with the car other than what we’ve taken in for. I don’t want to single out the advisor bc I don’t think fair to that person. Because I’m not so sure that she’s not doing what they’re being asked to do by management. More

Excellent as always Always happy with the levels of customer service and support from Jim Ellis personnel. Very courteous and helpful. Will continue to use them for my se Always happy with the levels of customer service and support from Jim Ellis personnel. Very courteous and helpful. Will continue to use them for my service needs. Thanks More

Corvette Transmission Warranty Service My 2015 Corvette was experiencing automatic transmission "Shudder" that has been recognized by GM as a warranty issue, Sueann Turano was most profess My 2015 Corvette was experiencing automatic transmission "Shudder" that has been recognized by GM as a warranty issue, Sueann Turano was most professional and courteous in setting up the recommended procedure and confirmed with the Corvette Mechanic what would be done. It was completed in 2 days with updates from Sueann. I am very pleased that this problem has been resolved with outstanding service provided! More

Very Good Service I been a customer of Jim Ellis Chevolet for many many years and I’ve always been satisfied with the way they treat me, a great dealership. I been a customer of Jim Ellis Chevolet for many many years and I’ve always been satisfied with the way they treat me, a great dealership. More

Great service at the end of a long work day, and amidst a crowded service counter. Sueann graciously, and with humor, checked me in, trained a new employee and took care of my needs with speed a and amidst a crowded service counter. Sueann graciously, and with humor, checked me in, trained a new employee and took care of my needs with speed and efficiency only slowed slightly by her personable interchanges with me and with others. Your Service team was a pleasure to deal with. More