
Jim Ellis Chevrolet
Atlanta, GA
Filter Reviews by Keyword
By Type
Showing 4,255 reviews
Very professional Great service by the staff. Waiting area is very good. Only complaint is it took 2.5 hours to do a simple battery test which it turns out was fine. Great service by the staff. Waiting area is very good. Only complaint is it took 2.5 hours to do a simple battery test which it turns out was fine. More
Great Experience! Earlier this month I drove away from Jim Ellis Chevrolet of Atlanta with a beautiful new Camaro thanks to Sergio Fragoso! I usually hate everything ab Earlier this month I drove away from Jim Ellis Chevrolet of Atlanta with a beautiful new Camaro thanks to Sergio Fragoso! I usually hate everything about the car-buying experience but this time it was different. Sergio really worked with my brother and I to make sure that all of our questions went answered and that we felt comfortable throughout the entire process. I would highly recommend working with Sergio and the Jim Ellis Chevy of ATL. Also many thanks to Tim Autry in Finance who made the last adjustments for me to drive away a happy new Chevy owner. More
Bad xxx They where awesome friendly and got the job done fast very friendly and was able to explain everything throughly would highly recommend them all aroun They where awesome friendly and got the job done fast very friendly and was able to explain everything throughly would highly recommend them all around More
Pricing Everything was fine except pricing going up 20 dollars an they add a dollar to everything else . Other than that everyone else was friendly but no one Everything was fine except pricing going up 20 dollars an they add a dollar to everything else . Other than that everyone else was friendly but no one updated me with the new prices . Or any changes . More
Great customer service start to finish! Went in for oil change and a quote on brakes. Turns out I dont need brakes yet and was pleased with the honest assessment. Love the professional and Went in for oil change and a quote on brakes. Turns out I dont need brakes yet and was pleased with the honest assessment. Love the professional and courteous manner of everyone in the service department. More
Best Dealership Everrr! I purchased my car from Jim Ellis a few months ago from Kalo the greatest salesperson and I had the need to come in and have a service done and had th I purchased my car from Jim Ellis a few months ago from Kalo the greatest salesperson and I had the need to come in and have a service done and had the pleasure of meeting the amazing staff in the service center. From the moment I brought my car to Robert, Sueann, Elise and Brandon were all so pleasant. I am also always thankful for the jokes and great stories they have when I stop in. Their personalities definitely make the visit easier and help relieve the stress of your car needing service. I had an issue with my car and they made sure it was taken care of promptly and I was provided a loaner during the service to keep me going. I love my new car and it's great to have such a great delaership behind me. I am glad that I purchased from the best dealership and I was so pleased with Kalo, I have already referred 2 people to purchase from Jim Ellis. I'm sure I'll be sending so many more! More
Service Recall It was great service! The staff was very helpful and my service was completed in a timely manner, actually quicker than expected! Definitely reccomend It was great service! The staff was very helpful and my service was completed in a timely manner, actually quicker than expected! Definitely reccomend to anyone! More
Purchasing a new vechile When I first attempt to look at cars, I met Sergio. He was nice, friendly and very helpful. The day I came in I was just browsing at different cars an When I first attempt to look at cars, I met Sergio. He was nice, friendly and very helpful. The day I came in I was just browsing at different cars and what I can afford lol. He wasn’t pushy or rushing me to purchase a vehicle like other sales employees do at different dealerships. As a result, the 2019 Chevrolet Cruze caught my attention and Sergio asked if I would like to test drive the car. The test drive was great, so I came in the next day to purchase the vehicle. I was a first time buyer so the process was long but other than Sergio is a pleasing person. I enjoyed my time with him. Thank you! He refers me as Triniece (insider if he sees this) lol but keep up the good work! You’re awesome. More
Excellent service We had a great experience working with Darryl and the finance team that are at Jim Ellis Chevrolet. We would definitely recommend them to our friends We had a great experience working with Darryl and the finance team that are at Jim Ellis Chevrolet. We would definitely recommend them to our friends and family. More
Customer support excellent I had no problem. I dropped off my car. Robert Sigman arranged a Lyft to get me home. When the work could not be finished by the end of the day, he I had no problem. I dropped off my car. Robert Sigman arranged a Lyft to get me home. When the work could not be finished by the end of the day, he arranged a hired car for me. The only thing not positive in my experience occurred when the work completed. I returned the hired car and was dropped off at the dealership. My service manager had had to leave for a family emergency. It was busy, and the concierge who greeted me, lost track of me so I stood and waited for nearly an hour until things had quieted. Once it was realized that I had been forgotten, there were sincere apologies, and within ten minutes, I was in my car and on my way. The work was good, and I am quite satisfied. More