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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,255 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

April 08, 2019

Excellent work as always The service is consistently excellent. Vladimir and the team always provide great service. I have been bringing my Hummer H2 here for years and will More

by GREG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Apr 17, 2019 -

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 08, 2019

Over all good experience We came to see a car from the website an had a very good experience with our sales person Kalo! He is very kind,patient and treated us with the up mo More

by amills35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalo Brantley
Apr 17, 2019 -

Jim Ellis Chevrolet responded

Congratulations on your new vehicle! We're happy to hear Kalo was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Jim Ellis Chevrolet

April 08, 2019

SERVICE DEPARTMENT IS UNORGANIZED ! I Sent a letter DIRECTLY to Jimmy Ellis & Ms. Mara Barra, CHAIRMAN OF THE BOARD, General Motors Corporation, regarding my repair, and this unorganized More

by EARLFLA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Sigman
Jun 15, 2019 -

Jim Ellis Chevrolet responded

Earlfla2, we regret to hear that your experience with us was not a more positive one. We would like to have a better understanding about your experience. Please reach out to our service director directly (770) 234-7000 at your earliest convenience and we will do our best to resolve this with you.

April 05, 2019

Awesome and Awesome Experience The professional level of courtesy and commitment to ensuring that my buying experience was awesome is parallel to none. Kalo knows his products and m More

by anthony.darlington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Afeworki, Kalo Brantley
Apr 17, 2019 -

Jim Ellis Chevrolet responded

Thank you for your kind review, Anthony! We agree that Kalo is very knowledgeable and we will pass along your kind words to him! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 05, 2019

Maintenance The mainenance oil +filtet & tire rotate is costing to Highe unbelievable extremely high..Becouse this a mount...is not mach with my previous ma More

by Chryslet town country
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Jarrell
May 21, 2019 -

Jim Ellis Chevrolet responded

We realize that maintenance costs can add up. However, we have world class GM master techs that are highly trained specifically to take care of your GM vehicle. We also have a program that you can enroll in called My GM rewards. This pays you back a % of every dollar you spend in sales and service here and allows you to have a discount on future visits. Ask to be signed up during your next visit and start saving.

April 05, 2019

Oil change and new tire Vladimir is the best he has great customer service as well as Rob. The took care of me immediately and were super awesome. I’ll will see them everyti More

by SBOWEN44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Robert Sigman
Apr 17, 2019 -

Jim Ellis Chevrolet responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

April 05, 2019

Bad exp and didn't get the car after paperwork was finished I went in on a Monday (3/25/2019) to purchase a used car. Everything went though good. My loan went through along with all the paperwork. Turned out t More

by rosie_12_01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Autry, Jim Natili
May 21, 2019 -

Jim Ellis Chevrolet responded

Rosie_12_01, we're disappointed to hear of the negative experience you had at our location. I believe there was a total lack of communication throughout our departments. Your feedback gives me a lot of insight on some processes that need to be revised. I am truly sorry again that you had this experience and if you feel you would like to discuss this further please contact me directly at leannek@jimellis.com ,

April 04, 2019

Made not fit my budget My wife and I was able to get the vehicle we wanted and Scott the sales rep helped us find the right bank to make that happen. More

by TOBYDOUTHIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Fragoso, Scott Brooks
Apr 16, 2019 -

Jim Ellis Chevrolet responded

That's great to hear, Toby! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for the positive feedback, and we hope that you have a great day!

April 04, 2019

Warranty work Had some minor issues with newly purchased Colorado. It took a few visits between getting appointments and ordering the parts in but finally got ever More

by KUO_BENNY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul
Apr 16, 2019 -

Jim Ellis Chevrolet responded

Hello Kuo, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

April 04, 2019

Upmost respect sales manager and DOF. I would of been out of there quicker but I didn’t bring all of my information! They were awesome! Great staff of guys! Wouldn’t hesitate to go back an More

by manleyry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Afeworki
Apr 16, 2019 -

Jim Ellis Chevrolet responded

Manleyry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

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