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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,255 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

March 25, 2019

A Motorful Experience! My experience was that Jim Ellis Chevrolet has: Great service! A Great staff! A Great lounge area! A Great location! And, of course, Great coffee! More

by LUB5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sigman, Sueann Turano, Jeffery Woo
Mar 27, 2019 -

Jim Ellis Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

March 25, 2019

Another great experience This is my second car bought through the Jim Ellis Automotive Group. Gavin was great to deal with from start to finish. The service team also made t More

by rob.kealler
Recommend Dealer
Yes
Employees Worked With
Gavin, Denis Rose, Tim Autry
Mar 27, 2019 -

Jim Ellis Chevrolet responded

Rob, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

March 25, 2019

Nice experience I enjoy the smiling faces and customer service recieved. Susann is always a pleasure to see. Thank you so much for your time and service. More

by MS. ELC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sueann Turano
Mar 27, 2019 -

Jim Ellis Chevrolet responded

It is great to read such wonderful comments about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

March 25, 2019

Work done but no wash Whatever happened to the day when your car would be washed after it was serviced/repaired? I was very surprised and disappointed to have my 2015 Silve More

by EG5555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul (?) in service
Apr 01, 2019 -

Jim Ellis Chevrolet responded

Thank you for providing feedback about your experience. You should have been asked by your service advisor if you wanted a wash with your service and we apologize that they did not do this! Although we know it's inconvenient, if you would like to swing by for a wash we will be happy to do that for you! Just contact Kelley King and she can get that set up. Email: kelleyk@jimellis.com

March 23, 2019

Better than the first visit. They really made me feel welcomed. I was a few minutes late, due to traffic and the got me in and got me done!! great job! More

by CHRISTIANKMENDEZ81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Sueann Turano
Mar 25, 2019 -

Jim Ellis Chevrolet responded

It is great to read such wonderful comments about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 23, 2019

My First Car I came to the dealership on the recommendation on a friend of mines. Kalo worked so hard night and day to get my deal pushed through. He made sure I u More

by bnicolebell17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalo Brantley, Tim Autry
Mar 25, 2019 -

Jim Ellis Chevrolet responded

Thank you for your kind words and congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

March 23, 2019

Excellence I would highly recommend anyone in the market for a new vehicle. This IS the place to go. Hilda F. Is that bomb!!!! Keep up the good work! More

by measting13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis Rose, Hilda Fortanelli
Mar 25, 2019 -

Jim Ellis Chevrolet responded

Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!

March 22, 2019

A long wait I was told the service would take about an hour but it ended up taking 3 hours. I was originally going to take the shuttle but when I switched from th More

by ms.jennifer.n.day
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Sueann Turano
Mar 27, 2019 -

Jim Ellis Chevrolet responded

Hey Ms. Jennifer, We apologize that your service took much longer than you expected! Your experience is contrary to what is normal for us and we will look into the situation further to see what went wrong. We also apologize for not bringing everything that was on your checklist to your attention. If you would like to reach out to me at kelleyk@jimellis.com, I will get with the service advisor involved to go into detail about what you need and although inconvenient, we can set up another appointment for you to get those things taken care of! Thank you for giving us your feedback, we appreciate it!

March 22, 2019

Way too long! Considering that I walked in knowing which car I wanted, had an excellent trade in and a blank check from PNC why on Earth would I be there for 5 hour More

by M_FRANCHELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Stagmaier, Tim Autry
Mar 25, 2019 -

Jim Ellis Chevrolet responded

Hello, thank you; we appreciate all of your feedback and are glad to hear that everything worked out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 22, 2019

Service and checks I dropped my car off for service work (oil change and tries rotation) but also asked for them to check out the hesitation and sluggish starts when the More

by fikes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Jarrell, Vladimir Kochubey, Robert Sigman
Mar 25, 2019 -

Jim Ellis Chevrolet responded

It is great to read such wonderful comments about your recent service experience with us! We are pleased to hear you found our staff to be so courteous and helpful. Please let us know if there is anything else we can do for you; we are more than happy to help!

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