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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,255 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

March 21, 2019

A litle bit harder in service. I bought a 2013 Hyunday Santa Fe, it was a good deal, but they gave me the car not completly cleaned, a was missing a keyless remote control. More

by pasosard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Autry, Ron Durham
Mar 25, 2019 -

Jim Ellis Chevrolet responded

We are so sorry that your Santa Fe didn't seem to be cleaned up properly! Although we know it's inconvenient, but if you would like to come by we will make sure to clean it up right for you. Contact Kelley at kelleyk@jimellis.com or call 770-291-8630 and we will make sure to set up a time for you to come by! Thanks for bringing this to our attention and we hope to turn this situation around!

March 21, 2019

Great service Check in was quick and easy, the waiting room was clean and quiet and my car was well cared for. A part needed to be replaced on my car and they expl More

by ALEXANDRIAHARRISON447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Woo
Mar 25, 2019 -

Jim Ellis Chevrolet responded

It is our commitment to provide our customers with clean and comfortable facilities as well as professional and top notch service. Please let us know if there is ever anything else we can do for you! Safe travels!

March 20, 2019

Poor customer service Poor communication from service tech. I was not told there would be a fee for diagnosing my car. I left tech a message at 10 am that I would pick up t More

by WHITE770
Customer Service
Recommend Dealer
No
Employees Worked With
Vladimir Kochubey
May 29, 2019 -

Jim Ellis Chevrolet responded

White770, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at (888) 482-5612 to speak to our manager directly.

March 20, 2019

Needed a good car at the right price I had an appointment to look at a particular car. The sales force was waiting on me and didn't keep me waiting. The salesman Mario was polite, knowled More

by wsanderson0
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Moreland, Tim Autry
Mar 22, 2019 -

Jim Ellis Chevrolet responded

Hello, your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Chevrolet, we value our customers and we look forward to seeing you on your next visit. Take care!

March 19, 2019

Wonderful car-buying experience I contacted Jim Ellis through TrueCar, and got a call only a few minutes later. I wasn't planning on going to look at a car that day, as I usually bri More

by phoebenugent1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerica, Tim Autry, Jim Natili
Mar 22, 2019 -

Jim Ellis Chevrolet responded

Phoebe, we're glad you had such a wonderful experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

March 19, 2019

Excellent work I had a good experience at Jim Ellis Chevrolet Service Center. Jeff Woo did a good work for me. I am satisfied with this service. More

by liuyun0910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Woo
Mar 22, 2019 -

Jim Ellis Chevrolet responded

Hello there, thank you for sharing your positive experience. If you're ever in need of more help, please let us know. Take care.

March 19, 2019

Miscommunication Plan on dropping your car off. I was told it would take a couple hours so I planned on working from their waiting area. Unfortunately my 7:30am appo More

by GREGFIN_2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Sigman
March 19, 2019

Very good. All the employees were very courtesy, the young man that helped me very knowledgeable the waiting area were very comfortable the most important the More

by JSANDERS0301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Wendell Jarrell
Mar 22, 2019 -

Jim Ellis Chevrolet responded

Hello, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Chevrolet. Please let us know if there is ever anything else we can do for you. Take care.

March 18, 2019

Amazing! This dealership is amazing!!! I absolutely loathe car buying, but this dealership has completely changed my views. We were looking for our daughters f More

by ebcrowell.ec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Afeworki, Ron Durham
Mar 22, 2019 -

Jim Ellis Chevrolet responded

Hello there, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know. We hope you have a great day.

March 18, 2019

Good work The service was friendly and professional that is enough said di not make people say more than they want what I said was enough to explain my experien More

by DJWILLIAMS215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Woo
Mar 22, 2019 -

Jim Ellis Chevrolet responded

Hello there, thank you for taking the time to leave a review for us at Jim Ellis Chevrolet. We're happy we could meet your expectations. Please let us know if there is ever anything else we can do for you! Safe travels!

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