Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Chevrolet
Atlanta, GA
4,255 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 4,255 reviews
December 25, 2018
New Truck purchase Reggie and Denis Rose were very knowledgeable, helpful and accommodating. Generous with their time. Explained all aspects. Responsive to calls, text Reggie and Denis Rose were very knowledgeable, helpful and accommodating. Generous with their time. Explained all aspects. Responsive to calls, texts and e mails. Ask for Reggie Stagmaier. Will send them business. More
by williamthiele
Verified CustomerEmployees Worked With
Reggie Stagmaier, Franchely Reyes, Denis Rose
December 24, 2018
Not a great experience Was charged (should not have been) and others were taKen before me when I had an appointment. This service should have been covered under the CPO. Was charged (should not have been) and others were taKen before me when I had an appointment. This service should have been covered under the CPO. More
by JSBARBER6
Employees Worked With
Vladimir Kochubey
December 24, 2018
Oil change inspection Went in for an oil change tire rotation and inspection, I found coolant low and missing valve stem cover. Went back in and was told without looking at Went in for an oil change tire rotation and inspection, I found coolant low and missing valve stem cover. Went back in and was told without looking at it that the coolant is like that, I had to get back to work so went back after work and had another advisor, he at least looked at my concern and stated it was low but the only fluids they “top off” is the washer fluid but did think I had some type of coolant leak and was told keep an eye on it. THANKFULLY I had a follow up call from Alyse I told her what had happened and that I was not happy she stated that she would want to have my vehicle checked out and sure enough I had a coolant leak and needed the water pump replaced. She went above and beyond including keeping me updated and provided me with a loaner vehicle, but unfortunately keeping an eye on the coolant and still going low my advisor called to see how my car was told them the issue was told to bring it back so they can look at it and found the coolant tank had a crack so that also needed replaced. I am not sure if I will take my vehicle back for service, I feel all of this inconvenience could have been prevented IF the job and inspection would have been done correctly the first time More
by cheryllynn.baughman
Employees Worked With
Alyse, Robert Sigman, Sueann Turano
December 24, 2018
Best Customer Service I have always been impressed with Ellis customer service. However, this time is went far beyond my expectations. Outside mirror on the passenger side I have always been impressed with Ellis customer service. However, this time is went far beyond my expectations. Outside mirror on the passenger side was damaged. I was prepared for the worst but the service department had it done in less than a hour once the part came in. Truly outstanding. More
by JEFF@JEFFDICKSON.COM
Employees Worked With
Sueann Turano
December 24, 2018
Got my car serviced Luiz was great took care of the problem with my car.Gave me a loaner car and called later in the afternoon it was ready,and told me i can pickup my ca Luiz was great took care of the problem with my car.Gave me a loaner car and called later in the afternoon it was ready,and told me i can pickup my car More
by CHUTCH42
Employees Worked With
Luis Valdez
December 22, 2018
The Best Car dealership I love Jim Ellis and the experience it gives each time I visit for my vehicle needs. I would recommend this dealership to all my friends and family. I love Jim Ellis and the experience it gives each time I visit for my vehicle needs. I would recommend this dealership to all my friends and family. More
by COOK_VIVIAN
Employees Worked With
Sueann Turano
December 21, 2018
Inflated msrp on tahoe Dealership inflates msrp on Tahoe so they could show a larger discount on there’re website. Didn’t realize this until deal was done. When called to as Dealership inflates msrp on Tahoe so they could show a larger discount on there’re website. Didn’t realize this until deal was done. When called to ask about $1300 increase in msrp Bryce said other additions were put on Tahoe. Did not receive any proof of that. Guess their sales tactic worked. It got me! More
by Bstrangefarms
Employees Worked With
Karrie Haynes, Bryce Piper
December 21, 2018
The Best In May I got a Chevy Equinox and needed to find the place where I would regularly get it serviced. I knew right away that I was going to use Jim Ellis In May I got a Chevy Equinox and needed to find the place where I would regularly get it serviced. I knew right away that I was going to use Jim Ellis. I have quite a few friends that have brought cars from them and had service done on those vehicles and they were pleased. Can I say that I'm pleased too. The customer service is the best in the business. They haven't taken too long to get to my car for service and if they know it's going to take a while, well you can borrow a car from them or go next door and get a car from Enterprise that they pay for. Can't say enough good things about Jim Ellis. All I can tell you is to try it out yourself. More
by TheMartins1998
Employees Worked With
Luis Valdez
December 20, 2018
XXXXXX This is my third vehicle bought from Jim Ellis Chevy. Very good experience as before. Will definitely be back next time I am going to buy a vehicle. This is my third vehicle bought from Jim Ellis Chevy. Very good experience as before. Will definitely be back next time I am going to buy a vehicle. More
by SB741
Employees Worked With
Michael Walters
December 20, 2018
Service Department feedback at Jim Ellis Chevrolet My most recent experience with Jim Ellis Chevrolet's Service Department was positive. They had initially diagnosed my vehicle possibly needing some w My most recent experience with Jim Ellis Chevrolet's Service Department was positive. They had initially diagnosed my vehicle possibly needing some work, but due to the codes couldn't verify it with the different work that potentially caused the codes. After ordering the part (EBCM), I asked them to re-check the diagnostics to verify the faults were indicating the work was still needed. The service repairman verified the codes were no longer there. Sueann was great to deal with and handled this very well. I'm not sure who the repair person who handled this, but I appreciate you checking this. It is a dealership, so the prices are higher than a repair shop. That is why I don't rate the overall experience higher. More
by HVGRESHA
Employees Worked With
Sueann Turano
