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Jim Ellis Chevrolet
Atlanta, GA
4,255 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,255 reviews
December 17, 2018
Great Customer Service From the moment I arrived for my appointment I was sincerely greeted and well taken care of by the entire staff. This is the only dealership I enjoy From the moment I arrived for my appointment I was sincerely greeted and well taken care of by the entire staff. This is the only dealership I enjoy bringing my Cruze to. More
by STACYRENEE70
Verified CustomerEmployees Worked With
Robert Sigman
December 16, 2018
Excellent Service I have given the Jim Ellis dealership on Peachtree Industrial the rating of a 5 because of Nina! My search began via an online chat...I was pretty ske I have given the Jim Ellis dealership on Peachtree Industrial the rating of a 5 because of Nina! My search began via an online chat...I was pretty skeptical about the online chat being a real person; however, to my surprise she was really great to work with and a REAL person! Nina was very helpful and patient through our process. She even has promised to help with anything beyond just that day of the sale and has since checked on me to see how I was doing since the purchase. I would absolutely recommend not only Jim Ellis, but most of all Nina! Karrie in finance was also a dream, she was very transparent with what I was signing and she too was pretty patient with me and my 2 year old. Overall, really great experience, which helps when you are making such a large purchase. :-) More
by RGFuller
Employees Worked With
Nina , Karrie Haynes
December 16, 2018
Professionalism witnessed in a very welcoming establishment The self-confidence and happiness at their place of work in which I felt from all members of staff at this dealership was something in which words alo The self-confidence and happiness at their place of work in which I felt from all members of staff at this dealership was something in which words alone can not do justice and I would say is well worth the visit to anyone interested in considering a new purchase. More
by MikeO
Employees Worked With
Karrie Haynes, Ron Durham, Jeff Asberry
December 15, 2018
Sales Person is Outstanding I was very pleased with the outcome of this sale. Al perry was very helpful and he was transparent Through the whole process. Thank you guys I was very pleased with the outcome of this sale. Al perry was very helpful and he was transparent Through the whole process. Thank you guys More
by andersonj
Employees Worked With
Al 'Your Pal' Perry
December 13, 2018
Lots folks standing around and not attentive to service. I found the service to be average at best, nobody seemed interested in waiting on me when I dropped my car off and when I picked up. They seemed a lot I found the service to be average at best, nobody seemed interested in waiting on me when I dropped my car off and when I picked up. They seemed a lot more attentive when I was purchasing my vehicle a couple of years ago. They did do a good job cleaning my vehicle. More
by TDAWSON4
Employees Worked With
Brittney Tucker, Sueann Turano, Jeffery Woo
December 12, 2018
ser Advisors Suwannee was awesome. Service Advisor was awesome. She made sure my car was fix. She explained everything to me made me fell comfortable. I drove up from Augusta. I had to Service Advisor was awesome. She made sure my car was fix. She explained everything to me made me fell comfortable. I drove up from Augusta. I had to spend the night because my car wouldn’t be ready until next day. She put me in a loaner that showed the dealership takes care of the customers. More
by LTHOMPSON124
Employees Worked With
Sueann Turano
December 12, 2018
People did their job well, my service rep was great My service changed the way my car drives. I am very greatful. My car has hand controls so the way the car drives, the way it deals with the road is My service changed the way my car drives. I am very greatful. My car has hand controls so the way the car drives, the way it deals with the road is important More
by cdlmiller
Employees Worked With
Sueann Turano
December 11, 2018
Took to long Had appointments for two vehicles to get the gold bow ties changed to black ones that I had ordered on line and to have a soft bed cover put on one o Had appointments for two vehicles to get the gold bow ties changed to black ones that I had ordered on line and to have a soft bed cover put on one of them , a pick up. Was going to bring one in one day and the other the next morning. Dropped the pick-up off at 8:30 AM and waited all day to find out at the end of the day that one of the rails on the bed cover was bent. Was told to bring the truck back the next morning and could probably wait on it to be installed, but call first. I called in the AM and was told the cover was on a truck and that they would call me when it was unloaded. Never heard anything all day so I called them at 3:30. They asked could it be put off until the next day because the shop foreman was about to end his shift. Was asked if that would be OK. I told them I wanted it done because they said they would do it that day and I didn't want to keep getting rides back and forth from work. They said that if I could get there in a hurry they would do it. Got there in 10 mins and the cover was on in 40 mins and was told it would take 1-1/2 hours. Had to wait a day and then dropped my Tahoe off to get the bow ties replaced with black ones and add a hitch cover. It took 8 hrs. I am not sure if my work was handled this way because I ordered and paid directly to Chevrolet Accessories. The only good part about the whole deal was that Sueann in the service department was as helpful, pleasant and courteous as she could be. If I do use this service department again it would be because of her professionalism. More
by JEFF@GRAPHICDIES.COM
Employees Worked With
Sueann Turano
December 11, 2018
Great dealership The team is Great!!!!the best service ....easy , fast even cleaned my vehicle ...got me in and out fixed right the first time thank you Jim Ellis serv The team is Great!!!!the best service ....easy , fast even cleaned my vehicle ...got me in and out fixed right the first time thank you Jim Ellis service department happy holidays to all More
by SUEANN31
Employees Worked With
Sueann Turano
December 11, 2018
Good experience No complaints. Straight up deal. Salesman was very responsive. Even drove truck to my house. Easy financing. Truck was just what I wanted. Try them No complaints. Straight up deal. Salesman was very responsive. Even drove truck to my house. Easy financing. Truck was just what I wanted. Try them. More
by fredweis
Employees Worked With
Karrie Haynes, Billy Heinlein
