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Jim Ellis Chevrolet
Atlanta, GA
4,255 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,255 reviews
December 01, 2018
My Experience Buying from Jim Ellis Chevrolet Jim Ellis Chevrolet is a straight-forward dealership. There were no gimmicks and no games played as is common at many other dealerships. They didn't Jim Ellis Chevrolet is a straight-forward dealership. There were no gimmicks and no games played as is common at many other dealerships. They didn't waste my time and were prompt and courteous at getting back to me on the phone with a quote. I was met with friendly and courteous staff at the door who guided me through the process to test drive and purchase my new pickup. I will definitely be back for future purchases. More
by rward15
Verified CustomerEmployees Worked With
Nick Smith, Brittney Tucker, Denis Rose, Tim Autry, Michael Walters
November 30, 2018
Worst customer service experience ever After making an appointment two days prior for a 730 drop off and leaving my vehicle at the designated time,it was 26 hours before i was able to get a After making an appointment two days prior for a 730 drop off and leaving my vehicle at the designated time,it was 26 hours before i was able to get any feedback and was told the appointment was only an appointment to drop the car and it had no diagnostics completed and could be provided no ‘good estimate’ for when it may even see a mechanic. I had been assured when i made the appointment and when i dropped the car that i would have some information and estimate for the real work the same day. Poor commincand often misleading information prompted me to cancel the appointment altogether and to take my car elsewhere. As a customer of Jim Ellis for years in Chevy and VW, the experience pretty much has me considering any OTHER company for future purchases or services. More
by GREG_PHILLIPS_ATLANTA
Employees Worked With
Vladimir Kochubey
November 30, 2018
Great Experience! Kalo and the team made buying my Jeep a great and easy process. I will definitely come back to purchase another car in the future.. Kalo and the team made buying my Jeep a great and easy process. I will definitely come back to purchase another car in the future.. More
by atroupe26
Employees Worked With
Kalo Brantley
November 30, 2018
Bought 2 vehicles within 2 months Absolutely love how this place sacrifices some of their profit to earn repeat business and this is why when I buy my 3rd vehicle they will be the firs Absolutely love how this place sacrifices some of their profit to earn repeat business and this is why when I buy my 3rd vehicle they will be the first place of choice! Thanks again on both deals!! More
by Zay
Employees Worked With
Sam Afeworki, Bryce Piper
November 29, 2018
Good deal! Good price. Good staff. For second time we bought a car, first a Chev Equinox, and now a GMC Sierra. Always a good deal! Thank you! Good price. Good staff. For second time we bought a car, first a Chev Equinox, and now a GMC Sierra. Always a good deal! Thank you! More
by Silvana S
Employees Worked With
Jeovani Nava, Tim Autry
November 28, 2018
Very accommodating Stop by the dealership on Friday morning without an appointment, trying to get a recall done on my 2014 Silverado. Was told it might take a couple hou Stop by the dealership on Friday morning without an appointment, trying to get a recall done on my 2014 Silverado. Was told it might take a couple hours ended up being 3 1/2, but I was happy that they could get me worked in. Service writer kept me informed on what was going on. More
by kellypayne0295
Employees Worked With
Vladimir Kochubey
November 28, 2018
Always a pleasure I have been using this dealership for 6years and never experienced a single problem. They staff are very friendly and helpful, they understand peopl I have been using this dealership for 6years and never experienced a single problem. They staff are very friendly and helpful, they understand people don't have deep pockets, and will guide you through the major issues that have to be addressed first to keep your car on the road safely until you can get everything else done too. I so appreciate them for all they do. Thank you More
by Safari
Employees Worked With
Vladimir Kochubey, Robert Sigman
November 28, 2018
Most Satisfied! Courteous, friendly and proficient. What could be better? Requiring twenty-five words in a review is both irritating and unnecessary. Clearly a dis Courteous, friendly and proficient. What could be better? Requiring twenty-five words in a review is both irritating and unnecessary. Clearly a disincentive for responding to survey request. More
by MARKH20
Employees Worked With
Robert Sigman, Luis Valdez
November 27, 2018
Great Experience I had a great experience purchasing my car from Jim Ellis. Great customer service and friendly staff. They were also fair with the final purchase I had a great experience purchasing my car from Jim Ellis. Great customer service and friendly staff. They were also fair with the final purchase package. More
by GMPerry122965
Employees Worked With
Franchely Reyes, Denis Rose, Billy Heinlein
November 27, 2018
Great service I always get great service with not a long long wait time I had a scheduled appointment but was able to get my car serviced early I always get great service with not a long long wait time I had a scheduled appointment but was able to get my car serviced early More
by CARPENTER.Y
Employees Worked With
Jeffery Woo
