
Jim Ellis Chevrolet
Atlanta, GA
Filter Reviews by Keyword
By Type
Showing 4,255 reviews
easy to schedule It was very easy to schedule an appointment for regular service. They were busy on the day I took in my Traverse in for regular oil change but they w It was very easy to schedule an appointment for regular service. They were busy on the day I took in my Traverse in for regular oil change but they were prompt in helping to get me get out and back to work. More
Very easy to work with Went there at noon and came back with what I needed by the evening. Mr. Leland is an extremely knowledgeable person about the products, and options. H Went there at noon and came back with what I needed by the evening. Mr. Leland is an extremely knowledgeable person about the products, and options. He quickly understood my requirements and had no hesitations to show many vehicles and went with me on test drives. More
Work with Customers When spending hundreds and thousands of dollars at your dealer and a loyal customer; when there’s an issue on something you’ve already fixed but the c When spending hundreds and thousands of dollars at your dealer and a loyal customer; when there’s an issue on something you’ve already fixed but the customer is experiencing problems STOP asking for extra money! You worked on the car, so check it out! You should diagnose the area for FREE! We are spending money for you to fix it anyway! The quick lube building should still be open. At least they work with customers! More
Above and beyond Brandon and Sueann went above and beyond to make sure that my car was taken care of with out any problems, they provided excellent service and I would Brandon and Sueann went above and beyond to make sure that my car was taken care of with out any problems, they provided excellent service and I would recommend Jim Ellis Chevrolet to anyone. More
Horrible Had an appointment for a 2 hour repair, dropped the car off at noon on a Friday and it wasn’t even looked at by Monday morning - awful experience Had an appointment for a 2 hour repair, dropped the car off at noon on a Friday and it wasn’t even looked at by Monday morning - awful experience More
Thank you Car was not acting well after just having a bunch of work done the week previous. Robert allowed me to come in day of and knocked out the issue and t Car was not acting well after just having a bunch of work done the week previous. Robert allowed me to come in day of and knocked out the issue and thank goodness it was covered by warranty. Thanks to the team. More
recall I had 10 fleet service vehicles for a manufacturer recall. Down time was critical due to they needed to be in service to answer customer calls for ser I had 10 fleet service vehicles for a manufacturer recall. Down time was critical due to they needed to be in service to answer customer calls for service. Your staff worked with me to get the recalls complete in a timely manner with minimal down time, Kudo's to the staff and mechanics to make this process seamless, Jim Ellis rocks the service world! More
Warranty Issue The customer service was excellent and the auto department took care of my car in a timely manner and was well in the time limit The customer service was excellent and the auto department took care of my car in a timely manner and was well in the time limit More
Great Experience Purchased our Suburban Saturday. This is the 3rd truck we have bought from this dealer. Straight shooters and great pricing. The sales staff went out Purchased our Suburban Saturday. This is the 3rd truck we have bought from this dealer. Straight shooters and great pricing. The sales staff went out of their way to make a good deal. More
Excellent customer service Excellent customer service. They give you different options of cars don’t pressure you to buy the first cars/trucks. Really appreciate there service. Excellent customer service. They give you different options of cars don’t pressure you to buy the first cars/trucks. Really appreciate there service. Will recommend to anyone More