
Jim Ellis Chevrolet
Atlanta, GA
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Positive Experience Sergio and the team did a great job meeting my needs. Thank you for the experience. I would recommend Jim Ellis to a friend in the future. Sergio and the team did a great job meeting my needs. Thank you for the experience. I would recommend Jim Ellis to a friend in the future. More
Great Customer Service I was very pleased with the entire transaction in the purchase of my used car from Jim Ellis!!! Everyone was super helpful, attentive, and courteous!! I was very pleased with the entire transaction in the purchase of my used car from Jim Ellis!!! Everyone was super helpful, attentive, and courteous!!! More
So done with Jim Ellis and Chevy 14 months ago they fixed the problem. Took the 4 days to get it done. The same problem happened again and they said they couldn't find the problem but 14 months ago they fixed the problem. Took the 4 days to get it done. The same problem happened again and they said they couldn't find the problem but fixed it.???? The car is not fixed and has the same problem. This place is complete was of time and money. They never call you back, you have to call them. Never go here, never buy a Chevy. More
Satisfied As always, I managed to bring my vehicle in without making an appointment. The staff was courteous while assisting me and worked very hard to squeeze As always, I managed to bring my vehicle in without making an appointment. The staff was courteous while assisting me and worked very hard to squeeze my vehicle in for service. Thanks Jim Ellis! More
Great Honest Sales Rep, Not Pushy and Overbearing My experience with Tony Benitez was a pleasant one. He was very honest, yet reasonable with his opinions and expertise. Karrie Haynes was also helpful My experience with Tony Benitez was a pleasant one. He was very honest, yet reasonable with his opinions and expertise. Karrie Haynes was also helpful as far as the finance portion went. She gave a rationale and honest views when asked certain questions. Overall it was a great feeling knowing that I was being understood and wasn't being forced into a situation unwanted. They heard my wants/needs and gave me suitable recommendations based on the information that I gave them to work with. I really like my brand new 2018 Chevy Malibu, thanks! More
It was ok Sales people were great. But sold me a truck that had transmission issue as soon as I drive it off the lot. I know it’s used but that’s a big issue Sales people were great. But sold me a truck that had transmission issue as soon as I drive it off the lot. I know it’s used but that’s a big issue More
Customer Service I just bought a new Colorado. Mario was my sales person. He is the definition of great customer service. I really was dreading the experience espe I just bought a new Colorado. Mario was my sales person. He is the definition of great customer service. I really was dreading the experience especially since I had not done it in over 12 years but it was really a great experience compared to what I have experienced in the past. More
purchase used car and service Purchased a used car from Ellis. The deal was a good, fair deal and when it was realized that there were issues with tires and other issues, they imme Purchased a used car from Ellis. The deal was a good, fair deal and when it was realized that there were issues with tires and other issues, they immediately took care of the issue as part of the deal. Excellent to work with. More
Oil change, new door locks. Jeffery did a good job staying in constant communication with me. The work was performed to my expectations. The car runs great now and the doors lock Jeffery did a good job staying in constant communication with me. The work was performed to my expectations. The car runs great now and the doors lock. More
Service after delivery I actually purchased a new stingray corvette. This was the first time I utilized their Services. I was surprised that they do not wash the exterior or I actually purchased a new stingray corvette. This was the first time I utilized their Services. I was surprised that they do not wash the exterior or clean the interior after servicing. My other car is a Mercedes Benz Every time after service my car is washed and cleaned inside.and out. The same rude applies to my daughters Range Roover and BMW. I would think a corvette is at the same level. Why wouldn’t the same services be offered? More