
Jim Ellis Chevrolet
Atlanta, GA
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Service Advisories Survey He is truly the best representative I’ve had. Very knowledgeable about why I was visiting the service center and kept me up to status with what my car He is truly the best representative I’ve had. Very knowledgeable about why I was visiting the service center and kept me up to status with what my car status More
Mostly satisfied My experience was pretty good for the most part. The salesman was nice and helpful but closing the deal missed the mark a little. I had to bring the v My experience was pretty good for the most part. The salesman was nice and helpful but closing the deal missed the mark a little. I had to bring the vehicle back to apply an exterior coating and I felt a little as if my time wasn’t valued. Additionally, I had a concern with a small scratch on the vehicle that was not addressed as I had requested. More
I interacted with Vladimir , he guided perfectly. Vladimir is very professional and helped me in solving purpose of visit. Good service provided. I want to thank you the pick and drop provided to m Vladimir is very professional and helped me in solving purpose of visit. Good service provided. I want to thank you the pick and drop provided to me by Tony. He was right on time. More
Great Price Great Respect! Jim Ellis worked quickly and honestly to get me a price I could live with. They were honest and helpful and did not pressure me. They stood out fro Jim Ellis worked quickly and honestly to get me a price I could live with. They were honest and helpful and did not pressure me. They stood out from the rest! More
Quick and efficient It was a great experience. The ONLY thing I would like to see them is assist with the nail in my tire I requested help on. It was a great experience. The ONLY thing I would like to see them is assist with the nail in my tire I requested help on. More
Professional staff. Quick response to the work needed. Staff was professional and responsive. As far as just offering water and coffee for guess waiting for service, have some free snacks in lieu of vendi Staff was professional and responsive. As far as just offering water and coffee for guess waiting for service, have some free snacks in lieu of vending machines. Most dealerships offer snacks without charging their paying customers. What is currently offered is a cheap offer to customers who have to pay for snacks while they wait on service. More
Great service from beginning to end. All work needed was done correctly and in a timely fashion. Loaner vehicle was a must. Technicians diagnostics were on point when it came to solving All work needed was done correctly and in a timely fashion. Loaner vehicle was a must. Technicians diagnostics were on point when it came to solving the shift issue with my 2017 Colorado. More
Consistant I always bring my car to Jim Ellis because I k ow that I will get great service. This time was no different. Vladimir was very helpful as usual and th I always bring my car to Jim Ellis because I k ow that I will get great service. This time was no different. Vladimir was very helpful as usual and the detail shop did a great job washing my car and removing some scuff marks on it. More
Good service My service advisor was terrific. The service was perfect. I was in by my scheduled time and out in a reasonable time. My service advisor helped me o My service advisor was terrific. The service was perfect. I was in by my scheduled time and out in a reasonable time. My service advisor helped me out a lot. More
Fraud business I went into the dealership and was told I never spoke to anyone. Then Hilda puts a year on my employment, when I was there only 3 months. Then I was t I went into the dealership and was told I never spoke to anyone. Then Hilda puts a year on my employment, when I was there only 3 months. Then I was told they would use a wrecker to get my trade, then I was told to bring it in. Karrie harassed me after this review and accused me of starting a fight, now what type of dealership is this. Karrie still kept everything after I sent an email stating I no longer wanted to do business with this company. Karrie also stated she read the review and wanted to call. Still trying to get business after being shady. More