
Jim Ellis Chevrolet
Atlanta, GA
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Excellent care Sue ann was compassionate, competent and caring. I am from out of town and she went the extra mile for me. The technician who fixed my driver seat was Sue ann was compassionate, competent and caring. I am from out of town and she went the extra mile for me. The technician who fixed my driver seat was polite and helpful . More
GREAT AS USUAL!!!!! Jim Ellis Chevrolet has the best service of any dealership I have ever did business with! Anything from major repairs to changing a bulb, I am always Jim Ellis Chevrolet has the best service of any dealership I have ever did business with! Anything from major repairs to changing a bulb, I am always greeted politely and treated professionally. I am always satisfied with the work performed on my vehicles! More
Always a great experiance but this time it was a good while Service advisor Luis was great and would communicate quick. I just feel like Fedelity dragged their feet and it cost me a good bit on my rental. Jim e Service advisor Luis was great and would communicate quick. I just feel like Fedelity dragged their feet and it cost me a good bit on my rental. Jim ellis was great but the warranty experience sucked. More
Thanks! People were great, knowledgeable, & helpful. Paperwork process to close the deal took WAY too long, even when I had an appointment. I sat & waited f People were great, knowledgeable, & helpful. Paperwork process to close the deal took WAY too long, even when I had an appointment. I sat & waited for more than an hour--twice--before ever going to Finance. They knew it was bad becuz they all apologized for the delays. More
Good service no complaints Courteous efficient service, I would use this service in the future The courtesy driver drove me to get lunch, a pleasant experience and great convers Courteous efficient service, I would use this service in the future The courtesy driver drove me to get lunch, a pleasant experience and great conversation. More
Warranty issue Jim Ellis Chevrolet always treat you like family. Even if they are under high traffic business load they always put the the customer first. The dealer Jim Ellis Chevrolet always treat you like family. Even if they are under high traffic business load they always put the the customer first. The dealership is clean and presentable. More
Routine Service I had an appointment for a oil change, It took 2 hours, they did not rotate tires maybe because they are staggered on a Camaro SS but you would thin I had an appointment for a oil change, It took 2 hours, they did not rotate tires maybe because they are staggered on a Camaro SS but you would thing side to side would be possible. When they put air in each tire ( which they did ) you could see the greasy hand print at each fender to hold him or her up, which I proceeded to wipe off before I left the bay. maybe they notice and have correct that More
Awesome Service I brought my vehicle in, with no appointment on a Friday because my battery died. However, I needed more than a few things done, since I was there. Sa I brought my vehicle in, with no appointment on a Friday because my battery died. However, I needed more than a few things done, since I was there. Sam was able to get me on the schedule and everything was completed within a few hours. I was so grateful and thankful! More
Service call 9/18/18 All personnel with whom I had contact were nice and helpful. The service was quick and efficient. I came in for routine service and asked about anot All personnel with whom I had contact were nice and helpful. The service was quick and efficient. I came in for routine service and asked about another potential issue. Both situations were handled and I had my vehicle back the same day. More
Great service better than expected Robert Sigman was courteous, professional, and extremely knowledgeable. Offered several solutions to my problem showing he actually cared. Thanks Robe Robert Sigman was courteous, professional, and extremely knowledgeable. Offered several solutions to my problem showing he actually cared. Thanks Robert for excellent service! Great Experience! More