
Jim Ellis Chevrolet
Atlanta, GA
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Professional & friendly Vladimir & the staff at Jim Ellis always go out of their way to take care of me when I come in. Always a pleasant experience! Vladimir & the staff at Jim Ellis always go out of their way to take care of me when I come in. Always a pleasant experience! More
Great experience I was given top notch service by Vladimir. He even found me a doughnut from somewhere. The waiting time was very short. This was my first service for I was given top notch service by Vladimir. He even found me a doughnut from somewhere. The waiting time was very short. This was my first service for my Chevrolet SS. More
Awesome job Tony had great customer service and always kept a smile on his face. He was very honest and I have to say it was my best trip to a dealership yet. Tony had great customer service and always kept a smile on his face. He was very honest and I have to say it was my best trip to a dealership yet. More
BEST DEALERSHIP AND SERVICE ADVISOR I purchased my car here from Mario and based on that great start I went back for service. I’ve purchased cars from other dealerships and would never r I purchased my car here from Mario and based on that great start I went back for service. I’ve purchased cars from other dealerships and would never return due to their lack of customer service regardless of the freebies. I loved Jim Ellis from the sale and my service advisor Sueann made me love the service center. She is AWESOME!!! She took great care of me and kept me informed. I’ll be back and I’ll ONLY deal with her. Good people, great service. Go here!!! Tony who drove the shuttle was great too! Great spirit, and took great care of me. He drove me to two stops. Made my visit that much better More
Sueann to the Rescue! My son and I had a very nerve racking experience when accelerator pedal went out on his 2016 Malibu and he had no power! We did not know what to do b My son and I had a very nerve racking experience when accelerator pedal went out on his 2016 Malibu and he had no power! We did not know what to do but Suann calmed us down and took care of everything. Professional and kind, thank you Jim Ellis on Peachtree!! More
Extremely fast! The service department was not only quick but extremely professional. I can only say that they made something I procrastinate on doing so easy. Thanks The service department was not only quick but extremely professional. I can only say that they made something I procrastinate on doing so easy. Thanks a million. More
Regular maintenance needs. Staff was (as always) very nice and personable. I had coupons and the staff member explained which would be best to use for my visit. In addition, Staff was (as always) very nice and personable. I had coupons and the staff member explained which would be best to use for my visit. In addition, it was time for my vehicle to have the 30k check up however I was not prepared to pay the amount quoted. So, the staff member took the time to explain what was the most important in the 30k checkup and we determined part of the 30k maintenance that would be best to go ahead and have done. Overall my experience was very good. More
2 and a half hour wait for oil chatand tire rotation. 2 and a half hour wait then car wasn’t brought out left in back. Also no sticker on windshield for next service visit scheduled 2 and a half hour wait then car wasn’t brought out left in back. Also no sticker on windshield for next service visit scheduled More
Great Experience I was very pleased with the service of the salesman, the finance manager, the finance department, and the delivery team. I expressed to them what I w I was very pleased with the service of the salesman, the finance manager, the finance department, and the delivery team. I expressed to them what I was looking for, the payments I could afford, and what colors would work for me. They delivered on everything I asked for and more. I was very satisfied with the vehicle I purchased. I will definitely purchase another vehicle from Jim Ellis. More
After sale Service= MakeDifferenc=Awesome Buying Experience I bought the used Mustang 2016 from Jim Ellis Chevrolet, Nice experience thanks to Albert sales Rep, and thumps up for Mr John Fike,(sales manager) wh I bought the used Mustang 2016 from Jim Ellis Chevrolet, Nice experience thanks to Albert sales Rep, and thumps up for Mr John Fike,(sales manager) who actually made this deal happen., they suppose to fix bumper (minor work) so i pickup the car next day for my daughter surprise, when arrived with Cashier Check haven't done the job, me and my wife upset and about to leave without making purchase, then AL called John., he came and look into the problem and promise me he will fix, he gave me word, that day was "EID" (Big day for us) 08/21/18, so i have to give surprise to my daughter on that day, and he explained its minor work she even didn't see it, i can take the car and give my daughter surprises and bring it back on wednesday and he will take care the problem by thursday., so i made a payment and took the car, on my driving back home, I notice rear Window passenger side did not close all the way up., i called Albert and bring this problem in his knowledge and he said don't worry he will look into it when i will drop the car for bumper (nice job didn't make any excuses) ) i gave BIg Surprises to My sweet daughter, and drop the car back on thursday evening because part is coming on Friday, they took extra time to fix the bumper, checked today front bumper was fix, and Albert told me, for window problem they will sent the car to Ford Dealership because its still under warranty less then 36k miles., and i can check with him on wednesday., and BTW they give me Loaner car for all this days., first Loaner car rear blinker was not working so Albert change that car today. i also deal with Bryce and Sergio, both very helpful. Thank you Albert, i will see u on Wednesday., Their Goal is make you comfortable and happy. My next purchase (Chevy Truck) definitely from here. More