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Jim Ellis Chevrolet
Atlanta, GA
4,256 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,256 reviews
August 17, 2018
Professional and Fast! SueAnn was extremely helpful. She took care of me and answered all my questions. My car was taken back and the work completed in a timely manner. SueAnn was extremely helpful. She took care of me and answered all my questions. My car was taken back and the work completed in a timely manner. More
by JHAMILT5
Verified CustomerEmployees Worked With
Sueann Turano
August 17, 2018
THE 4 HOUR OIL CHANGE? I made an appointment to get an oil change, I brought my car in an hour early to be sure i was there on time. Arrived: 1ish, My check in text is 1:4 I made an appointment to get an oil change, I brought my car in an hour early to be sure i was there on time. Arrived: 1ish, My check in text is 1:49 At 3:57 I asked, Is there an ETA The person I was working with came into the waiting area and proceeded to explain that they were 2 hours behind and there were still people before me and they would have my car in soon. I left around 5pm ____ Why didn't someone let me know there was a delay? I could have made other arrangements. ??????? More
by Banana
Employees Worked With
Aramis Frazier
August 17, 2018
Job Well Done I am grateful to Vladmir and the Service Team for taking such good care of my car when I had my recent visit to Jim Ellis. Thank you! I am grateful to Vladmir and the Service Team for taking such good care of my car when I had my recent visit to Jim Ellis. Thank you! More
by GCASHIN
Employees Worked With
Vladimir Kochubey
August 17, 2018
Service With A Smile! Vladimir Kochubey always takes a personal interest in his customers and kept me informed concerning the status of my oil change and filter service in Vladimir Kochubey always takes a personal interest in his customers and kept me informed concerning the status of my oil change and filter service in process. He is courteous and knowledgeable on all Corvette service issues. More
by DANUG
Employees Worked With
Vladimir Kochubey
August 16, 2018
I go out of my way to take my car here I pass by my local Chevy dealership which is minutes from my house and even closer to my work in order to take my car to Jim Ellis Chevrolet. Vladi I pass by my local Chevy dealership which is minutes from my house and even closer to my work in order to take my car to Jim Ellis Chevrolet. Vladimir is the best and greets me by name and takes such good care of me and my car. I will always take my vehicles to him! More
by GINA D.
Employees Worked With
Vladimir Kochubey
August 16, 2018
Exceptional customer service Mr. Vladimir is an exceptional service person. he has made it an enjoyable experience. I am appreciative of his professional service and care. looking Mr. Vladimir is an exceptional service person. he has made it an enjoyable experience. I am appreciative of his professional service and care. looking forward to next scheduled service. More
by ibrahimdr
Employees Worked With
Vladimir Kochubey
August 15, 2018
Excellent Everyone was great! Friendly and accommodating! They kept in touch to let me know the status and i was able to pay online which was helpful Everyone was great! Friendly and accommodating! They kept in touch to let me know the status and i was able to pay online which was helpful More
by JKELLARJR
Employees Worked With
Robert Sigman
August 15, 2018
Friendly staff that is overbooked and overworked I have been taking my car to get serviced at Jim Ellis Chevrolet for almost 3 years now. I never had any serious issues, and the service staff members I have been taking my car to get serviced at Jim Ellis Chevrolet for almost 3 years now. I never had any serious issues, and the service staff members have all been very friendly and informative. That being said, recently they have become serverely overbooked, and the quality of service has naturally declined. This location used to have an express service to help handle the load by taking in routine maintenance tasks such as oil changes. However, that service station was recently closed to build a new Cadillac dealership. Understandably, the staff and technicians seem to not be able to keep up with the growing service demands. This has resulted in misinformation being given to customers and work being delayed and not completed by the estimated time. It’s a shame to see the decline of this dealership’s service department as it used to be the best in town. More
by AMSUMMEROUR
Employees Worked With
Vladimir Kochubey, Robert Sigman, Luis Valdez, Sueann Turano
August 14, 2018
Service Department Robert Sigman was thorough, friendly and had a good follow-ups. I was able to get my car repaired days prior to the expected day because Robert was o Robert Sigman was thorough, friendly and had a good follow-ups. I was able to get my car repaired days prior to the expected day because Robert was on top of the process. More
by HLEE1
Employees Worked With
Robert Sigman
August 14, 2018
Appointment didn’t mean much This particular dealership seems way too small for the number of customers and at least for me, tends to take longer than estimated for service appoin This particular dealership seems way too small for the number of customers and at least for me, tends to take longer than estimated for service appointments. This last appointment, for example, was just an oil change and tire rotation. I was told 1.5 hours when I checked in for my appointment. After more than 2 hours had passed, while I waited in the waiting room, I had heard nothing so I inquired as to the status. Well, they had just started ikon the vehicle. At least an update would have been nice, but I would have expected an appointment to be finished in time or at least close to it. It took nearly double the time. And it took almost a week just to get the appointment. Service personnel were nice, and the manager tried to explain the situation and make it right, but to me that was too late. Management seems to be aware of the problems, but don’t seem to be doing much about making it better. More
by John S in ATL
Employees Worked With
Vladimir Kochubey, Sueann Turano
