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Jim Ellis Chevrolet
Atlanta, GA
4,252 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,252 reviews
August 16, 2018
Exceptional customer service Mr. Vladimir is an exceptional service person. he has made it an enjoyable experience. I am appreciative of his professional service and care. looking Mr. Vladimir is an exceptional service person. he has made it an enjoyable experience. I am appreciative of his professional service and care. looking forward to next scheduled service. More
by ibrahimdr
Verified CustomerEmployees Worked With
Vladimir Kochubey
August 16, 2018
I go out of my way to take my car here I pass by my local Chevy dealership which is minutes from my house and even closer to my work in order to take my car to Jim Ellis Chevrolet. Vladi I pass by my local Chevy dealership which is minutes from my house and even closer to my work in order to take my car to Jim Ellis Chevrolet. Vladimir is the best and greets me by name and takes such good care of me and my car. I will always take my vehicles to him! More
by GINA D.
Employees Worked With
Vladimir Kochubey
August 15, 2018
Excellent Everyone was great! Friendly and accommodating! They kept in touch to let me know the status and i was able to pay online which was helpful Everyone was great! Friendly and accommodating! They kept in touch to let me know the status and i was able to pay online which was helpful More
by JKELLARJR
Employees Worked With
Robert Sigman
August 15, 2018
Friendly staff that is overbooked and overworked I have been taking my car to get serviced at Jim Ellis Chevrolet for almost 3 years now. I never had any serious issues, and the service staff members I have been taking my car to get serviced at Jim Ellis Chevrolet for almost 3 years now. I never had any serious issues, and the service staff members have all been very friendly and informative. That being said, recently they have become serverely overbooked, and the quality of service has naturally declined. This location used to have an express service to help handle the load by taking in routine maintenance tasks such as oil changes. However, that service station was recently closed to build a new Cadillac dealership. Understandably, the staff and technicians seem to not be able to keep up with the growing service demands. This has resulted in misinformation being given to customers and work being delayed and not completed by the estimated time. It’s a shame to see the decline of this dealership’s service department as it used to be the best in town. More
by AMSUMMEROUR
Employees Worked With
Vladimir Kochubey, Robert Sigman, Luis Valdez, Sueann Turano
August 14, 2018
Service Department Robert Sigman was thorough, friendly and had a good follow-ups. I was able to get my car repaired days prior to the expected day because Robert was o Robert Sigman was thorough, friendly and had a good follow-ups. I was able to get my car repaired days prior to the expected day because Robert was on top of the process. More
by HLEE1
Employees Worked With
Robert Sigman
August 14, 2018
Appointment didn’t mean much This particular dealership seems way too small for the number of customers and at least for me, tends to take longer than estimated for service appoin This particular dealership seems way too small for the number of customers and at least for me, tends to take longer than estimated for service appointments. This last appointment, for example, was just an oil change and tire rotation. I was told 1.5 hours when I checked in for my appointment. After more than 2 hours had passed, while I waited in the waiting room, I had heard nothing so I inquired as to the status. Well, they had just started ikon the vehicle. At least an update would have been nice, but I would have expected an appointment to be finished in time or at least close to it. It took nearly double the time. And it took almost a week just to get the appointment. Service personnel were nice, and the manager tried to explain the situation and make it right, but to me that was too late. Management seems to be aware of the problems, but don’t seem to be doing much about making it better. More
by John S in ATL
Employees Worked With
Vladimir Kochubey, Sueann Turano
August 14, 2018
Excellent Service Prompt, friendly and professional service. They do agnosed and repaired vehicle in a timely manner. Great shuttle driver too! I highly recommend Jim Prompt, friendly and professional service. They do agnosed and repaired vehicle in a timely manner. Great shuttle driver too! I highly recommend Jim Ellis Chevy service. More
by HAWAIIHEELS
Employees Worked With
Shuttle driver, Robert Sigman, Sueann Turano
August 14, 2018
Excellence! Excellent Service!!! Very friendly. Efficient and quality service. Really enjoyed the experience!! Will definitely recommend friends and famil Excellent Service!!! Very friendly. Efficient and quality service. Really enjoyed the experience!! Will definitely recommend friends and family to use the Jim Ellis service service to get work done done on their vehicles. More
by JEFFWATKINS2
Employees Worked With
Vladimir Kochubey
August 14, 2018
excellent service The service person worked with me to arrange a drop off time that would work with my travel schedule and provided a free shuttle to a train station. e The service person worked with me to arrange a drop off time that would work with my travel schedule and provided a free shuttle to a train station. everyone was extremely professional and kind and the car was ready when promised. I have always had only positive experience at this location. More
by ketissss
Employees Worked With
Sueann Turano
August 13, 2018
Very unprofessional The person at the desk was completely lost. Went for oil change and tire rotation and estimate on a few items. there was a recall item that needed fix The person at the desk was completely lost. Went for oil change and tire rotation and estimate on a few items. there was a recall item that needed fix.I do not think the tires were rotated and have no idea about the recall item being fixed. Turns out the guy found our paper work in garbage can in the shop. No estamate for the items are listed and i just wanted to run for my life. More
by WILLIAM47
Employees Worked With
to pissed to get names
