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Jim Ellis Chevrolet
Atlanta, GA
4,252 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,252 reviews
August 13, 2018
Not what I was hoping I send my 18 year old son to dealer last week for the Jim Ellis advertised $49.95 oil change, tire rotation and inspection. Also asked that they check I send my 18 year old son to dealer last week for the Jim Ellis advertised $49.95 oil change, tire rotation and inspection. Also asked that they check the passenger side headlamp and fix as it is not working correctly. What I got was a roughly $390 bill and no work done on headlamp. Yes the oil change and tire rotation was done and a new cabin filter. How does that add up to $390 vs $49 advertised. I could not see anything on invoice that would have been different from oil change advertised. I expected to pay a bit more to filter and labor. Maybe it was my own mistake for sending my 18 yr old. He was also told they could not work on headlamp cause it was after market. I did buy the truck from jim Ellis with 1200 miles on it. I don’t remember being told there was aftermarket headlamp in truck and as a result we can’t help you if needed down the road. I guess lesson learned by me and my son. It would be very difficult for either one of us to go back to Jim Ellis Chevy or any of their brands. Brian David More
by BNDAVID1
Verified CustomerEmployees Worked With
Luis Valdez
August 13, 2018
Service great. Only area I questioned is GM warranty work. The warranty for fuel injectors on a $70,000 vehicle should be much better then 35,000 miles. Only area I questioned is GM warranty work. The warranty for fuel injectors on a $70,000 vehicle should be much better then 35,000 miles. More
by BDIDICHER
Employees Worked With
Vladimir Kochubey
August 10, 2018
Superior Products and Services Thank you Mr. Stagmaier for your professional and business friendly demeanor, That you take those qualities and extend it to your customer relationshi Thank you Mr. Stagmaier for your professional and business friendly demeanor, That you take those qualities and extend it to your customer relationships helps to elevate the auto industry its sales staff and its reputation. Purchasing a car can be a very stressful experience, however, you and your entire staff helped to make the transition to 'new car owners' without any stress at all. THANK YOU very much!! More
by PatriciaL
Employees Worked With
Reggie Stagmaier, Sam Afeworki
August 09, 2018
Too long I had an appt. It took 2 1/2 hrs for an oil change! I told the service I was in the right place. He kept insisting I need to go to the Buick store. I had an appt. It took 2 1/2 hrs for an oil change! I told the service I was in the right place. He kept insisting I need to go to the Buick store. More
by dientjeb
Employees Worked With
Aramis Frazier
August 09, 2018
Perfect Service No complaints at all! They got done what I needed in a good amount of time and made sure I was happy the entire time. No complaints at all! They got done what I needed in a good amount of time and made sure I was happy the entire time. More
by KTWEBB975
Employees Worked With
Robert Sigman
August 09, 2018
Excellent experience After doing some homework on Truecar I decided to see jim Ellis . I had purchased a car 3 years ago there and the experience was great. This time was After doing some homework on Truecar I decided to see jim Ellis . I had purchased a car 3 years ago there and the experience was great. This time was no different. From my exceptional salesman Reggie to the finance dept everything was fantastic. I definitely will be back for ALL my future vehicle purchases. More
by EDDADDYO
Employees Worked With
Reggie Stagmaier, Karrie Haynes
August 08, 2018
Service Review I received exceptional customer service from Sam and Brandon. Both Sam and Brandon were great communicators, returned calls promptly, and went above a I received exceptional customer service from Sam and Brandon. Both Sam and Brandon were great communicators, returned calls promptly, and went above and beyond to assist me with the servicing of my vehicle. More
by sscott
Employees Worked With
Brandon Colon, Sam Newton
August 07, 2018
Good communication and outcome The repair for my volt was thankfully under warranty. Jim Ellis kept me up to date and communicated the issue and time frame for repair. The repair for my volt was thankfully under warranty. Jim Ellis kept me up to date and communicated the issue and time frame for repair. More
by PATENTED
Employees Worked With
Sam Newton
August 06, 2018
In the Grip of Grace: This Dealership's Service Center proudly takes great care of their customers making sure needed repairs are understood, addressing any and all concern This Dealership's Service Center proudly takes great care of their customers making sure needed repairs are understood, addressing any and all concerns. They take it to a higher level making sure everyone is satisfied. If anyone came into their facility not feeling 100% they would surely leave feeling loved and certainly cared for. More
by Sharing the Goodness
Employees Worked With
Brandon Colon, Vladimir Kochubey, Sam Newton
August 06, 2018
2015 Impala Vladimir and Eric did an exemplary job with a very difficult situation on my car. It is a very difficult job tracking electrical problems when the car Vladimir and Eric did an exemplary job with a very difficult situation on my car. It is a very difficult job tracking electrical problems when the car does not want to cooperate with coding. While it took a couple of weeks to solve, they kept on it, and I appreciate their diligence to serving the customer. I have brought both my Chevrolets back because of their commitment to their customers. Allayne Brackbill More
by ABRACKBILL
Employees Worked With
Eric, Vladimir Kochubey
