
Jim Ellis Chevrolet
Atlanta, GA
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Great Service Had a great experience buying a new vehicle from Jim Ellis. Staff is very professional and courteous. Listened to what I wanted and did not pressure Had a great experience buying a new vehicle from Jim Ellis. Staff is very professional and courteous. Listened to what I wanted and did not pressure me to buy. I would recommend Jim Ellis. More
Seat Repair Luis did an excellent job communicating with me through the repair process. Certainly gives the impression that they will get any issue resolved. Woul Luis did an excellent job communicating with me through the repair process. Certainly gives the impression that they will get any issue resolved. Would highly recommend having a vehicle serviced by this team. More
2+ Hours for an oil change that had an appointment. The title fills in the blanks. I finally went to the service desk. My truck had been sitting there complete for some time while paperwork was in a pil The title fills in the blanks. I finally went to the service desk. My truck had been sitting there complete for some time while paperwork was in a pile on someone's desk. It took an additional ~15 minutes to even find the paperwork. More
Robert Sigman Every time I come in he is pleasant and knows my name. He has taken care of every thing and has been super professional. I did all my work at Nash b Every time I come in he is pleasant and knows my name. He has taken care of every thing and has been super professional. I did all my work at Nash but will now be coming to Jim Ellis for my service thank you again for all you do. More
Software Updates My software updates were completed in a timely manner. I've dealt with Vladamir for years. I've dealt with Jim Ellis exclusively for fifteen years. My software updates were completed in a timely manner. I've dealt with Vladamir for years. I've dealt with Jim Ellis exclusively for fifteen years. More
They fix their mistakes I went in for a repair that they could not get taken care of the first time, due to lack of materials. However, they fixed the repair and also took c I went in for a repair that they could not get taken care of the first time, due to lack of materials. However, they fixed the repair and also took care of me having to wait so long. I am pleased with how they own their mistakes and make them right. Nobody is perfect, so it is really great when Vlad admitted the issues and made them right. I am very happy. More
A bit too long of a wait I checked in about 9:45 and left about 11:15. That seemed a bit long for an oil change and tire rotation. Very friendly staff! I checked in about 9:45 and left about 11:15. That seemed a bit long for an oil change and tire rotation. Very friendly staff! More
Sueann was fantastic. Sueann went above and beyond for me. She was a careful listener and then took action to get my vehicle repaired timely and cost effectively for me. Sueann went above and beyond for me. She was a careful listener and then took action to get my vehicle repaired timely and cost effectively for me. And one of the technicians agreed to come in early to finalize the work on my vehicle so I could pick it up in time to leave for a trip. I was so impressed and thankful that Sueann and the team gave me such great service. More
Very smooth experience. I thought the service would take a long time and be overpriced. I was very impressed with the outcome. I will go back if I need service again. The I thought the service would take a long time and be overpriced. I was very impressed with the outcome. I will go back if I need service again. The service staff are kind and helpful. More
5-Star Rating Again Since purchasing my vehicle at Jim Ellis Chevrolet, I have always rated them 5 stars, except the previous time. However, once again, this visit was t Since purchasing my vehicle at Jim Ellis Chevrolet, I have always rated them 5 stars, except the previous time. However, once again, this visit was top notch and once again, I rate them *****. Vladimir was helpful, instructed the other advisor that my situation was an emergency (battery dying) and I was in and out in 1.5 hours...on a Saturday! More