Jim Ellis Chevrolet

Disappointed I dropped my car off on my lunch break at 12:30pm. I was told I would receive a call when my car was ready. Which I never gotten, I came back at 6:45p I dropped my car off on my lunch break at 12:30pm. I was told I would receive a call when my car was ready. Which I never gotten, I came back at 6:45pm and my car still wasn’t ready. Which made me late to my second job. From the explanation that was given to me; I took it as the paying customer was priority and because I didn’t wait on my car. My 2:00 o’clock appointment didn’t mean anything. I can’t give you the actual names of the people who assisted me because for some strange reason I didn’t receive any paperwork this time. (That’s odd) More

It gets the job done Service was done for the car and now it works as expected, what I don't like is the timing, I have a device attached to the car that lets me know what Service was done for the car and now it works as expected, what I don't like is the timing, I have a device attached to the car that lets me know what is happening on it and I could see that after taking it to the service center it was analyzed in couple of hours, then parked on the back for most of the day, then at the end of the day they called me back to let me know what was wrong with the car. If I had received the info about what was wrong early I could have take it to another service center since it was something quite simple and easy to fix also cheaper, but due to being called really late and being without the car for longer time the need to get it fixed increases, therefore the willingness to pay their price is higher to get the car back. More

New Corvette purchase Everything was great finding the car and doing the deal. Things went down a level when I got home and saw spots, maybe tree sap, all over the hood and Everything was great finding the car and doing the deal. Things went down a level when I got home and saw spots, maybe tree sap, all over the hood and the rest of the car. I was asked to bring it back and they did a better job but still spots on the surface. I’m taking it to a detailer to get all the imperfections removed. Love the car though! More

Too busy? Twice I have gotten poor service. This particular visit was for an oil change for which I had an appointment. Four hours later the lane representati Twice I have gotten poor service. This particular visit was for an oil change for which I had an appointment. Four hours later the lane representative called me to see how things were—I told him I was in the waiting room. The truck had been finished for hours, but no body found me to let me know. In the service represenrative’s defense, he was very apologetic and is working to make it right, which I appreciate. My hope is that my next visit will be better. More

Great experience Quick and easy appointment and payment process. Final product was of good standard. Dropping key was made easy with their drop box and service form. R Quick and easy appointment and payment process. Final product was of good standard. Dropping key was made easy with their drop box and service form. Robert was great to work with More

Excellent service I was extremely satisfied with the entire experience that I had with Jim Ellis service department. Nicole and Vladimir were very kind and helpful. And I was extremely satisfied with the entire experience that I had with Jim Ellis service department. Nicole and Vladimir were very kind and helpful. And the service was extremely prompt and thorough. Job well done. Thank you Jim Ellis and crew. Hey Jim give your service department a raise man, they deserve it!!! More

Happy customer Courteous service fast transaction. Happy with my Tahoe very happy with the dealer. Very good customer service. So many told me not to deal with this Courteous service fast transaction. Happy with my Tahoe very happy with the dealer. Very good customer service. So many told me not to deal with this dealership I have no complaints. Will buy from here in the future again..I love my truck. More

Great service Robert was extremely helpful in diagnosing the problems with my Chevy Cruze and tried to get me the best deals possible. He worked as quickly as he co Robert was extremely helpful in diagnosing the problems with my Chevy Cruze and tried to get me the best deals possible. He worked as quickly as he could and did a great job in making the repairs. More

Nice experience Service was done in a timely manner waiting area was comfortable and everyone was very courteous plus letting me know what service was done for my ca Service was done in a timely manner waiting area was comfortable and everyone was very courteous plus letting me know what service was done for my car More

great folks Even with difficulty in getting the proper parts, the folks that work here are fantastic! I am still awaiting a return phone call for a piece that I Even with difficulty in getting the proper parts, the folks that work here are fantastic! I am still awaiting a return phone call for a piece that I thought was included in my purchase. More