
Jim Ellis Chevrolet
Atlanta, GA
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Awesome! Vladimir was great! I showed up about an hour early and he jumped right on it. I had an issue with a key fob, even though it was a quick lane serv Vladimir was great! I showed up about an hour early and he jumped right on it. I had an issue with a key fob, even though it was a quick lane service, he worked on at least gettign the issue troubleshot. A little over an hour later, he came to get me with a new key fob programmed and ready to go! Thanks for the outstanding service Vladimir! More
Needs better organization. Because you have decided to do some renovations, your customers should not have to feel that pain. Although I had an appointment, I spent 3 HOURS wait Because you have decided to do some renovations, your customers should not have to feel that pain. Although I had an appointment, I spent 3 HOURS waiting. 3 HOURS people! FOR AN OIL CHANGE! This is HUGE! More
Tire Replacement - James Williams I worked with James Williams at Jim Ellis and he was a breeze to work with. He was communicative, efficient, and very helpful. I will definitely be ba I worked with James Williams at Jim Ellis and he was a breeze to work with. He was communicative, efficient, and very helpful. I will definitely be back to Jim Ellis for future. More
Recent purchase The whole team was very thorough amd helpful. Only suggestion is that they dont make cloents waot so long for finance portion. Everything else was gr The whole team was very thorough amd helpful. Only suggestion is that they dont make cloents waot so long for finance portion. Everything else was great. More
Jim Ellis provides service AND the extra-mile. I was concerned about brakes, oil change and detailing; but I actually received a great consultation from Vladimir regarding the 60k mile service for I was concerned about brakes, oil change and detailing; but I actually received a great consultation from Vladimir regarding the 60k mile service for cost savings and proper maintenance. The major systems were transmission, fuel, cooling, along w/oil change, and engine/cabin/air filter changes. My tires were balanced, wipers replaced, and all other components were inspected. My car runs 100% better and is like new again. Safety and peace of mind were delivered. The excellent detail & upholstery cleaning job on my 8-year old Camaro has it looking brand new again (a co-worker even asked if I traded for a new upgrade). I am thankful for the great partnership w/Jim Ellis and the staff that helps me maintain the life of my car--TK, Atlanta GA More
Thank you so much Aramis and Rosetta !! I appreciate your superb service and knowledge every time I need service on my vehicles. i look forward to working with you again In the future. I appreciate your superb service and knowledge every time I need service on my vehicles. i look forward to working with you again In the future. Thank you Amber More
Long wait- Mediocre service I was there to replace a front driver’s side tire. I had been told previously that I would be receiving a $25 discount. The agent said he didn’t kno I was there to replace a front driver’s side tire. I had been told previously that I would be receiving a $25 discount. The agent said he didn’t know anything about that, but I did receive the discount. The two hour wait is really not all that unusual for dealerships where I’ve had services done. My issue is that,when done, the service agent told me that my spare was left in back of my truck. I got very alarmed because how was I supposed to get the spare tire back under the truck? I was told that the they didn’t know how. If Chevrolet dealership doesn’t know how then what? I would not accept my auto until ithe spare was placed in its proper place. I’m having a hard time accepting mediocrity for services in which I’m paying. I was a little nervous driving home wondering if the spare tires and my auto tools were actually in as best as could be. This does not make me over joyed about recommending your services to others. More
Always an awesome experience Vladimir is awesome always takes care of me and handles my issues with a friendly welcoming attitude. I will continue to bring my car for servicing h Vladimir is awesome always takes care of me and handles my issues with a friendly welcoming attitude. I will continue to bring my car for servicing here. More
Dependable, honest and gracious The waiting areas are very comfortable and the service personnel kind, gracious and knowledgeable. They seem to want to help you as much as they can, The waiting areas are very comfortable and the service personnel kind, gracious and knowledgeable. They seem to want to help you as much as they can, and the mechanics do quality work. I had some windshield wipers that broke soon after being installed but they were replaced without charge. More
The wait time is terrible!!!!! I love bringing my car to you for service....Valdimir is terrific...very professional BUT the wait is unbearable .....almost 3 hours for an oil chang I love bringing my car to you for service....Valdimir is terrific...very professional BUT the wait is unbearable .....almost 3 hours for an oil change....WOW More