Jim Ellis Chevrolet

Early bird gets the worm I was the first to arrive at this service center. I spent 4 1/2 hrs. there on a Saturday for front brake pads to be changed. A warped rotor was discov I was the first to arrive at this service center. I spent 4 1/2 hrs. there on a Saturday for front brake pads to be changed. A warped rotor was discovered and I must say the wait was well worth it because my vehicle now drives like new again, not to mention the staff kept checking on me with estimated times of completion almost every 20-30 minutes. I was in an atmosphere that provided excellent customer service and displayed exceptional Chevy skill set to get my vehicle back in superb driving condition. More

serevice rep my regular srev. rep was not there this visit but the rep who took care of my needs was great, thanks i am not associated with any service dept. my regular srev. rep was not there this visit but the rep who took care of my needs was great, thanks i am not associated with any service dept. More

Check Engine Light - 2017 Tahoe I was very surprised to have the check engine light come on in my almost brand new Tahoe. Vladimir Kochubey was quick to calm me down and assure me th I was very surprised to have the check engine light come on in my almost brand new Tahoe. Vladimir Kochubey was quick to calm me down and assure me that whatever was going on, it would repaired. It turned out to be an evaporation leak at the fuel filler neck. Sounded complicated to me, but Vladimir explained it to me. Unfortunately, I needed a rental car because the part was not there nor were any loaner cars available. Vladimir had a porter take me to Enterprise and he also took care of the fees for the rental. It took a few more days than planned, but it was not a big issue because Vladimir kept in touch with me and also took care of the transporta More

Too long 2 hours for an oil change , rotate tires and fix a stuck cup holder is a bit long for this since I did have an appointment 2 hours for an oil change , rotate tires and fix a stuck cup holder is a bit long for this since I did have an appointment More

👍🏽👍🏽 Mr. Afreorki During my drive home the impact of your generosity consumed my sensibilities. I’d like you to know that I’m truly Appreciative of you Mr. Afreorki During my drive home the impact of your generosity consumed my sensibilities. I’d like you to know that I’m truly Appreciative of your tremendous efforts to make the Impossible …. Possible! It was without a doubt your Midas touch that enabled Us to circle the purchase of my Z06. Your relentless Endeavors removed the inherited obstacles that would’ve Denied me getting my dream car. Be assured that I Will convey my ineffable purchasing experience with Mr. Jim Ellis. Again, thank you Mr. Afreoki for your Interest and the considerations you extended to me. You are the consummate gentleman. God Bless You! Regards Sam Mackay 👊🏽 Mr. Shawn McClune Perhaps there may have been times. When your efforts to help a customer circle a purchase. Were not properly acknowledged. Not this time. That’s why I’m thanking you for your relentless efforts to put me In my dream car. You crunched the numbers …. and made it happen. Your willingness to go the extra distance to help me. Was greatly appreciated. My purchasing experience with you is the singly reason why I’m a 4 time returning Jim Ellis customer. JE’s consummate sales (such as yourself) & service personals Should be considered a hallmark for the industry. Be assured that I will definitely covey my purchase Experience with Mr. Ellis. Again, Thank you Mr. McClune. Regards Sam Mackay 👊🏽 More

Delivered as promised Robert and the service team did a good job on all facets of the service process. Friendly and professional service. Will use Jim Ellis Chevrolet in t Robert and the service team did a good job on all facets of the service process. Friendly and professional service. Will use Jim Ellis Chevrolet in the future. More

Diagnosis of check engine light I originally was working with Luis who went out of his way to make sure my car would be serviced the same day since I had to reschedule twice due to a I originally was working with Luis who went out of his way to make sure my car would be serviced the same day since I had to reschedule twice due to availability. He transferred my information to Roman who then assisted me on the repairs through all the chaos that was going on that day. She was super friendly and very helpful in getting me back into my vehicle. I would highly recommend her and Luis again. More

Great experience! Purchased a new car from Elvis and he went above and beyond to make sure everything went smoothly. I would highly recommend them if you are looking fo Purchased a new car from Elvis and he went above and beyond to make sure everything went smoothly. I would highly recommend them if you are looking for a new vehicle! More

Replace Shift Indicator The issue was fixed and relationship salvaged. I was given a loaner car while testing and replacement of my shift indicator (preventing the vehicle el The issue was fixed and relationship salvaged. I was given a loaner car while testing and replacement of my shift indicator (preventing the vehicle electronics from recognizing me shifter was actually in Park). Good experience; however, I did note that there were two scratches on my shifter that appear to be from the removal of the shifter knob. They are dime sized. Given my vehicle is a lease, I am not concerned but made a point to notify Jim Ellis as I did not cause the damage to the leather. More

Vladimir is an excellent service advisor. Overall the experience was fantastic. I will recommend this service department and sales team to anyone looking to buy a vehicle. They all met and exc Overall the experience was fantastic. I will recommend this service department and sales team to anyone looking to buy a vehicle. They all met and exceeded my expectations. More