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Jim Ellis Chevrolet
Atlanta, GA
4,255 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,255 reviews
May 15, 2018
Pros and Cons 3 pros: Mr. Gamble, my salesman was very pleasant. He was personable and very knowledgeable about the vehicle. There wasn't much back and forth 3 pros: Mr. Gamble, my salesman was very pleasant. He was personable and very knowledgeable about the vehicle. There wasn't much back and forth The car is immaculate 3 Cons: The financial department was not very helpful in getting us the best rating possible for payments and what have you. There was a time I was supposed to pick the car up but the people that were supposed to help me had already left by my appointment time. The building gets very cold over time. About 67 degrees at all times. More
by Carfirsttimer
Employees Worked With
Fred Gamble, Franchely Reyes
May 15, 2018
Satisfied Our overall car buying experience was good. We would highly consider returning for our next purchase. Kalo was the most helpful employee we dealt with Our overall car buying experience was good. We would highly consider returning for our next purchase. Kalo was the most helpful employee we dealt with by far. More
by makinspt
Verified CustomerEmployees Worked With
Kalo Brantley, Franchely Reyes, Denis Rose
May 15, 2018
Turned away in so many words I had scheduled a time for 7am as always on my day off Friday and was told right off that I will need a ride home due to it was Friday and my car has I had scheduled a time for 7am as always on my day off Friday and was told right off that I will need a ride home due to it was Friday and my car has the engine light on which would have to stay over the weekend just to find out why ,even though I had explain that my car is running hot I have to add Antifreeze and had to call roadside for a jump, and he explains $209 for a new battery ,Then the guy waiting on me says that to test my battery will take 3 hours and to make myself at home well I sat for about ten minutes after feeling uneasy about this info asked for my keys and by 7:50 am Ihad results from Autozone that my battery is good and there is a leak in my radiator but I still need to reschedule for the Budford Georgia location More
by CARPENTER.Y
Employees Worked With
Robert Sigman
May 15, 2018
Scheduled Service I only take my car to Jim Ellis Chevrolet for service. They are friendly, give accurate time frames for repairs so that you can plan accordingly, and I only take my car to Jim Ellis Chevrolet for service. They are friendly, give accurate time frames for repairs so that you can plan accordingly, and have a clean lounge area. More
by patrick.j.fischer40
Employees Worked With
Robert Sigman, Reggie Stagmaier
May 14, 2018
Great Organization!! Jim Ellis is great. They are committed to a great customer experience. Don Campbell was particularly helpful and is a huge asset to this organizatio Jim Ellis is great. They are committed to a great customer experience. Don Campbell was particularly helpful and is a huge asset to this organization. Great organization overall. More
by JEFFREY9
Employees Worked With
Karrie Haynes, John Fike
May 14, 2018
Oil change Very friendly and fast The representative was helpfu and kept me up to date on the status of my vehicle. I would recommend Jim Ellis to my family Very friendly and fast The representative was helpfu and kept me up to date on the status of my vehicle. I would recommend Jim Ellis to my family and friends. More
by GULLEYWITZ2894
Employees Worked With
Luis Valdez
May 14, 2018
Excellent service as always. Vladimir is exceptional. Excellent service every time. A tad expensive but worth it. Have brought my corvette in mutiole times over tge past 3 years w Vladimir is exceptional. Excellent service every time. A tad expensive but worth it. Have brought my corvette in mutiole times over tge past 3 years with similar results. Just wish they had one more Vette mechanic. More
by LSUJIM
Employees Worked With
Vladimir Kochubey
May 14, 2018
Nail In Tire I had low tire pressure (in the 20s) on the back right passenger tire (I noticed it Friday). On Saturday morning, I brought car in to be serviced. Lui I had low tire pressure (in the 20s) on the back right passenger tire (I noticed it Friday). On Saturday morning, I brought car in to be serviced. Luis was the one that "helped" me. I told him that there is possibly a nail in my tire, so if there is can he fix it; if there isn't a nail, then just fill it with air. I waited 15-20 minutes, the porter drove me car back around and I asked him was the car okay, and he said yes. I never spoke to Luis since I first arrived. I went home and I checked my tire and there was a nail in there. I went back up to the dealership and I spoke to another associate that worked there and he stated that if a new tire wasn't covered in your warranty then they couldn't fix it. I'd have to get it patched elsewhere. I left, but I called Chevy and spoke with Lisa. Lisa told me that my tire was covered under the warranty that I had; so, she made me an appointment to get me car serviced on Monday. I arrive Monday and speak with Robert. Robert said that my tire wasn't covered. So, basically I was given the run around. If i never found the nail in my tire and something were to happen, then what??? I would like your techs to be a little bit more thorough next time... More
by mcrich2011
Employees Worked With
Lisa, Robert Sigman, Luis Valdez
May 14, 2018
Took care of all me needs and were freindly. Very good experience!! They explained what was need to repair my rear windshield wiper fluid and to reschedule body work in the future with team requi Very good experience!! They explained what was need to repair my rear windshield wiper fluid and to reschedule body work in the future with team required on site to repair. More
by JOHN.POSA
Employees Worked With
Matthew Braun, Aramis Frazier, Cortez Heath
May 14, 2018
Always customer focused Always very helpful and friendly. Their people are just super. So nice. They truly look out for the customer. I will always use Jim Ellis. Always very helpful and friendly. Their people are just super. So nice. They truly look out for the customer. I will always use Jim Ellis. More
by TOMEALLEN
Employees Worked With
Winnie , Vladimir Kochubey, Aramis Frazier
