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Jim Ellis Chevrolet
Atlanta, GA
4,255 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,255 reviews
April 18, 2018
Mcioil Very professional and efficient. Customer service was great. I was even able to complete my work in a very nice environment. Great job entire team. Very professional and efficient. Customer service was great. I was even able to complete my work in a very nice environment. Great job entire team. More
by FMCIVER2010
Verified CustomerEmployees Worked With
Roman woldemarian, Matthew Braun, Vladimir Kochubey, Aramis Frazier
April 18, 2018
Gets the job done. If you go early in the morning and you are dedicated to get the car checked, you may need to leave it the whole day in order to get it checked without If you go early in the morning and you are dedicated to get the car checked, you may need to leave it the whole day in order to get it checked without an appointment, I had a check engine light and got the car there, it seemed like an issue of the manifold and was covered by warranty so I didn't had to pay for it. After a couple of days one of the ducts just popped out since the clamp was not tighten, it was just over it so after driving it for 2-3 days, it sounded like a balloon popping and car was not able to accelerate properly, after getting home I just opened the hood and it was easy to connect and tighten, I know issues like this may affect someone but it was easy enough and they replaced the part without charge so I am ok with the service. More
by ponchotism
Employees Worked With
James
April 17, 2018
Not world class service. Have had to take my 2017 Camero in a several times due to a rattling gear stick. They had it over a week each time and would come back in the same con Have had to take my 2017 Camero in a several times due to a rattling gear stick. They had it over a week each time and would come back in the same condition. I was told there is nothing wrong. The last time we took the Lemon Law Paperwork we signed at the purchase and after a week and a new service advisor taking over they were able to fix the issue. They gave the car back to us in a total mess from sitting outside for a week instead of running it through their car wash. Upon washing the car I found some minor damage to a decal and had to take it back to be fixed. They did a good job on supplying a loaner vehicle. Vladimir was nice and understanding when I had to return the vehicle for the decal damage and got that repaired within an hour. He also promised a future car wash. More
by 2017Camero
Employees Worked With
Vladimir Kochubey, Robert Sigman
April 17, 2018
Service for my Corvette rattle I had a minor rattle in my dashboard after a recent unfortunate collision. The original collision center could not find the cause so I brought it to I had a minor rattle in my dashboard after a recent unfortunate collision. The original collision center could not find the cause so I brought it to Brandon Colón and his team at Jim Ellis. After carefully driving the car to multiple different road areas, they were able to determine the source of the noise and fixed it promptly. Even though the rattle is technically cosmetic, it was driving me crazy. Now I can enjoy my Stingray once again! tyanks Brandon! More
by GALEPAIN
Employees Worked With
Brandon Colon
April 17, 2018
Great Awesome experience Great people very nice fast efficient and did everything we needed will definitely come back again when I'm in the area thank you Awesome experience Great people very nice fast efficient and did everything we needed will definitely come back again when I'm in the area thank you More
by jerry stallings
Employees Worked With
Vladimir Kochubey
April 17, 2018
Great service all the way around! I brought my Chevy Tahoe here for what I, and the dealership thought would be simple maintenance. A day after dropping my car off, my service rep call I brought my Chevy Tahoe here for what I, and the dealership thought would be simple maintenance. A day after dropping my car off, my service rep called and provided me a estimate. The dealership ended up having some once in a life time issues with my car and repairs took longer then any one, included the shop foreman working on my car wanted. Brandon the service manager assured me it would be handled and only asked for my patience while they worked to solve the issue. Sure enough on the fourth day I got a call saying my truck was ready to go! I went to pick it up, and was able to pay my balance on my phone securely online which was very convenient. Brandon even had it washed for me! Thank you so much for your help and getting the truck working right. Matthew More
by MATTHEW.DEWEESE
Employees Worked With
Thomas L Pruitt, Brandon Colon
April 16, 2018
Purchase experience Mark Shaw was excellent Sales Representative. He made by auto purchase experience seamless, exciting, and pleasant. He was very knowledgeable, respo Mark Shaw was excellent Sales Representative. He made by auto purchase experience seamless, exciting, and pleasant. He was very knowledgeable, responsive and understanding of my needs More
by Carter54
Employees Worked With
Mark Shaw
April 14, 2018
Excellent job. I brought my car in for some preventive maintenance, As always the work was done efficiently and quickly. I was satisfied with the service given. I brought my car in for some preventive maintenance, As always the work was done efficiently and quickly. I was satisfied with the service given. More
by JHUNTLE1
Employees Worked With
I am bad with names.
April 13, 2018
Repair experience I've had to take the car in repeatedly - very frustrating experience. Service rep was nice, but I felt like the service team overall gave me the runar I've had to take the car in repeatedly - very frustrating experience. Service rep was nice, but I felt like the service team overall gave me the runaround in regard for what was needed. More
by Tired
Employees Worked With
Thomas
April 13, 2018
Oil Change Appointment The service was great, quick and a very good experience. The team was very friendly, informative and a pleasure to work with. Thank you for taking c The service was great, quick and a very good experience. The team was very friendly, informative and a pleasure to work with. Thank you for taking care of my automobile More
by DARNELLH51
Employees Worked With
Aramis Frazier
