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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,255 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

February 07, 2024

Efficient, courteous. They communicated all information accurately to me. They are always helpful in my experience. More

by markrfleming1
Recommend Dealer
Yes
Employees Worked With
Loan Pham
Feb 07, 2024 -

Jim Ellis Chevrolet responded

Mark, Thank you so much for your excellent review! We are so glad that Loan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be positive. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

February 07, 2024

Service was fast, but scheduling was difficult. Didn't realize I needed to book an oil change a month in advance More

by simonsen77
Recommend Dealer
Yes
Employees Worked With
Michael Fair, Michael Fair
Feb 08, 2024 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

February 07, 2024

Vladimir is top knotch. Have been a customer for service at Jim Ellis and Vlad for 12 years. Also, purchased current vehicle from Jim Ellis. More

by LMNORDSTROM
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Vladimir Kochubey
Feb 07, 2024 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that Vladimir had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be positive. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

February 06, 2024

Pleasant and excellent service Service was great very pleasant. Excellent work in a timely manner More

by Gospeldp
Recommend Dealer
Yes
Employees Worked With
Retanza Grier, Retanza Grier
Feb 07, 2024 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with Retanza and our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

February 05, 2024

Jaylan was one of the best I have worked with in terms of communication. He stays on it and doesn't leave you hanging for days while trying to figure out a deal on a vehicle. Had an issue with the car u More

by BobATL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaylan Jackson
Feb 05, 2024 -

Jim Ellis Chevrolet responded

Bob, Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. Jaylan and our team appreciate your business and hope to see you again soon! Expect the Best! General Manager Ralph Sorrentino

February 05, 2024

Since I purchased my car from Jim Ellis CHEVROLET they have been excellent with trying to keep me satisfied with their service and their excellent conversation. The employees I've worked with in every dep More

by se.sessoms
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 05, 2024 -

Jim Ellis Chevrolet responded

Thanks for sharing about your experience with Jim Ellis Chevrolet. Brian and our team appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

February 04, 2024

I love getting my vehicle serviced by you guys just make the experience so nice ???? More

by jerrymathis404
Recommend Dealer
Yes
Employees Worked With
Michael Fair, Michael Fair
Feb 05, 2024 -

Jim Ellis Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Jerry, and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

February 04, 2024

I'm happy with the vehicle I selected but there was no transparency on the keys to the vehicle until after I had completed the deal. I was presented with 1. Now I'm sick with 1 key & the extra expense to More

by toplinf
Recommend Dealer
No
Employees Worked With
Leland Sims, Leland Sims
Feb 06, 2024 -

Jim Ellis Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Ralph Sorrentino, General Manager rsorrentino@jimellis.com

Feb 06, 2024 -

Jim Ellis Chevrolet responded

We appreciate you taking the time to leave us this feedback. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Jim Ellis Chevrolet (678) 585-2314

February 03, 2024

Retanza was excellent. She made a very irritating situation a pleasant experience one. No more to say More

by EPERRY1971
Recommend Dealer
Yes
Employees Worked With
Retanza Grier, Retanza Grier
Feb 05, 2024 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad Retanza was able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

February 03, 2024

Michael was professional and thorough. He explained what needed to be fixed in a way that I could understand. He made me feel like a valued customer. More

by MRSFIELDS777
Recommend Dealer
Yes
Employees Worked With
Michael Fair, Michael Fair
Feb 05, 2024 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

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