Jim Ellis Chevrolet

New to the brand and had an awful experience at another local dealership. The customer service with Brian here was a day/night experience. local dealership. The customer service with Brian here was a day/night experience. More

The service went smoothly and I did not encounter any difficulties. I appreciate getting Ubers from the dealership. difficulties. I appreciate getting Ubers from the dealership. More

Brian was excellent. Worked hard to find my problem . Very kind and gracious. Very pleased with Brian Worked hard to find my problem . Very kind and gracious. Very pleased with Brian More

I had a really good experience working with jaylan. He was sure to keep me up to date with all work being done to my truck and sent pictures . The service team also is great with any repairs needed . J He was sure to keep me up to date with all work being done to my truck and sent pictures . The service team also is great with any repairs needed . Jaylens manager is very nice as well . I will be referring More

I was lied to about delivery dates. They were supposed to deliver by Saturday but said they couldn't sue to weather. The weather was perfect that Saturday between my home and the dealer They were supposed to deliver by Saturday but said they couldn't sue to weather. The weather was perfect that Saturday between my home and the dealership. They denied me 2 key fobs because they said I was already getting a good deal. More

I was told that the broken wheel well clips and the break not releasing when I put it in drive or reverse was normal. I brought the truck in for those reasons and also that the truck idols rough and the idol not releasing when I put it in drive or reverse was normal. I brought the truck in for those reasons and also that the truck idols rough and the idol is exactly the same. I don't think that I should feel the truck idling.I was not contacted about the progress on the repairs and when I called on Wednesday I was told they thought I had already picked the truck up on Monday. More

Loan provides top notch service each and every time. She should be training other employees at Jim Ellis!! She is excellent at her job!! She should be training other employees at Jim Ellis!! She is excellent at her job!! More

No problems but sure was a hefty price increase for oil change. Has me thinking about other options. change. Has me thinking about other options. More

Awesome service across the board! Retanza really went above and beyond from start to finish. She made sure I was doing ok while waiting by offering me water and updates about my vehic Retanza really went above and beyond from start to finish. She made sure I was doing ok while waiting by offering me water and updates about my vehicle while it was being serviced. More

Everyone was very nice and the service was awesome. Catherine kept me in the loop about my vehicle and had great professionalism. Catherine kept me in the loop about my vehicle and had great professionalism. More