Back

Jim Ellis Chevrolet

Atlanta, GA

4.5
4,255 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

Directions

By Type

Showing 4,255 reviews

January 12, 2024

Getting an Uber for me was very nice service but not mentioning hey I broke your key fob or atleast saying sorry wasn't very nice More

by Harper.Jack.p
Recommend Dealer
Yes
Employees Worked With
Brian
Jan 12, 2024 -

Jim Ellis Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Expect the Best! Service Manager Mr. David Theriault

January 12, 2024

Actually the 4 should also be a 5! I made an error. But my purchase and vehicle service was top notch and the service waiting area was extremely comfortable?? More

by vipdee1
Recommend Dealer
Yes
Employees Worked With
Michael Fair, Michael Fair
Jan 13, 2024 -

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

January 12, 2024

Evan Hill was fantastic! 5 out of 5 service. Very responsive to calls and texts. Answered all my questions. Was very patient with me and helped with three separate test drive More

by dawgs717
Recommend Dealer
Yes
Employees Worked With
Patrick Bernard, Patrick Bernard
Jan 13, 2024 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Evan and our team, and we look forward to working with you again. Expect the Best! General Manager Ralph Sorrentino

January 12, 2024

Great service and Luis Valdez does a good job Excellent and clean job no problems More

by Galantiko.oficial
Recommend Dealer
Yes
Employees Worked With
Luis Valdez, Luis Valdez
Jan 12, 2024 -

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Luis here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

January 12, 2024

Had to continuously return the vehicle for repairs because repairs were never fully done correctly. Often brought vehicle in for service (example oil change) and other issues were created for lack att More

by QIMAGE99.TW
Recommend Dealer
No
Employees Worked With
Retanza Grier, Retanza Grier
Jan 15, 2024 -

Jim Ellis Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 11, 2024

It's always a pleasure to see Vladimir. He helps with the problem I identify, and always keeps up with the problems I miss - as well as with normal maintenance. More

by STEWROB
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Vladimir Kochubey
Jan 11, 2024 -

Jim Ellis Chevrolet responded

Thank you so much for your kind words for Vladimir and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

January 11, 2024

This was a pleasant experience from scheduling thru service. Fast, courteous, professional, engaging, customer service More

by Andrelrutledge
Recommend Dealer
Yes
Employees Worked With
Claudine Mathews, Claudine Mathews
Jan 11, 2024 -

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

January 11, 2024

Great service Good communication, it's nice to have the videos and work was completed in a timely manner. More

by jo.vieley
Recommend Dealer
Yes
Employees Worked With
Brian Barker
Jan 11, 2024 -

Jim Ellis Chevrolet responded

Thanks, Jo, for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

January 11, 2024

Everything was great except for the inspector trying to tack on extra expenses. No one wants to be told they need to spend over $600 when coming for just an oil change. More

by smcconnell4928
Recommend Dealer
Yes
Employees Worked With
Orlando Jeffrey, Orlando Jeffrey
Jan 12, 2024 -

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

January 11, 2024

Had a check engine light and a traction light show up at the same time littery limped into the dealership. They managed to turn off both warning signals. I will put 200 miles on the truck and see if they ho More

by B_KAY
Recommend Dealer
Yes
Employees Worked With
Michael Fair, Michael Fair
Jan 12, 2024 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

...
46
...