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Jim Ellis Chevrolet

Atlanta, GA

Overview
Reviews
4.5
4,255 Reviews
Call Dealership (678) 268-6487

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

January 11, 2024

Jimmy Ellis will sell us for less. And then back their sales up! thank you More

by RCAR1
Recommend Dealer
Yes
Employees Worked With
Orlando Jeffrey, Orlando Jeffrey
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Jan 11, 2024 -

Jim Ellis Chevrolet responded

Thanks for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

January 11, 2024

Brian was very professional and real helpful he told me what I would need to do to my car and the upcoming months More

by ANNDEBORAH1966
Recommend Dealer
Yes
Employees Worked With
Brain Baker
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Jan 11, 2024 -

Jim Ellis Chevrolet responded

Thanks for sharing about your experience with Brian here at Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

January 11, 2024

They installed the wrong service part and when I brought it to their attention they told me I ordered the wrong part. I escalated to the parts manager who then told me again I was wrong. I had to pull up my More

by SE2379
Recommend Dealer
No
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Jan 14, 2024 -

Jim Ellis Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com. We'd love to get to the bottom of this and turn things around for you.

January 11, 2024

Vladimir is an excellent service advisor. He is professional and knowledgeable. We had bad experiences at the Ellis Buick service dept& I spoke to a Jim Ellis exec who suggested Vladimir as t More

by pennfam
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Vladimir Kochubey
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Jan 11, 2024 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Vladimir met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

January 11, 2024

Excellent, knowledgeable, courteous, very professional Both Patrick & Ron were amazing to work with as they showed how much the customers mean to them. My wife & I have the highest praise for their attent More

by DDVINCENT2002
Recommend Dealer
Yes
Employees Worked With
Patrick Bernard & Ron Durham
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Jan 11, 2024 -

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Patrick and Ron here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

January 11, 2024

Received recommendations for services that had been completed at Jim Ellis in the last six and 12 months More

by JASONCOLE03
Recommend Dealer
Yes
Employees Worked With
Claudine Mathews, Claudine Mathews
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Jan 12, 2024 -

Jim Ellis Chevrolet responded

Jason, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Expect the Best! Service Manager Mr. David Theriault

January 11, 2024

KJ was very professional and gave me good knowledge about my truck KJ is the best More

by CHEFMOECATERING
Recommend Dealer
Yes
Employees Worked With
KJ is the best
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Jan 11, 2024 -

Jim Ellis Chevrolet responded

It's great to hear that KJ was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

January 11, 2024

They fixed what I needed and they gave me information that I needed The customer service is great with Retanza I would love to go through her every time I come. More

by Oreoharris662
Recommend Dealer
Yes
Employees Worked With
Retanza Grier, Retanza Grier
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Jan 11, 2024 -

Jim Ellis Chevrolet responded

Thank you for the kind words for Retanza and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

January 10, 2024

It took forever to get a diagnostic. And now I'm waiting on a part which could be weeks. More

by moo0
Recommend Dealer
No
Employees Worked With
Michael Fair, Michael Fair
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Jan 13, 2024 -

Jim Ellis Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

January 09, 2024

Fantastic transaction. Jaylen went above and beyond in our deal. First rate service, a throwback to days of true "customer service"! More

by Tuscany
Recommend Dealer
Yes
Employees Worked With
Jaylan Jackson
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Jan 09, 2024 -

Jim Ellis Chevrolet responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Jim Ellis Chevrolet are glad to have you as a customer. Expect the Best! General Manager Ralph Sorrentino

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