
Jim Ellis Chevrolet
Atlanta, GA
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I dealt with Reggie and his professionalism led to a great experience at every step along the way from sales presentation through delivery. great experience at every step along the way from sales presentation through delivery. More
I arrived for my 730 appointment and had to wait about 10 minutes before Mike came over. He was able to get my car scheduled but the service was going to be a while so he found me a loaner for the day. minutes before Mike came over. He was able to get my car scheduled but the service was going to be a while so he found me a loaner for the day. More
Oil change and tire rotation were fine. I requested they look at the high center brake light not working after removal of the sport bar. I was told I had to leave the truck for several DAYS I requested they look at the high center brake light not working after removal of the sport bar. I was told I had to leave the truck for several DAYS and maybe they would look at it. Totally unacceptable and felt like a scam. Unfortunately I will seriously need to look at a local mechanic now for all service as my truck is no longer under warranty More
Our experience at Jim Ellis service department was EXCEPTIONALLY GOOD! Our service was completed in a timely manner and all the service professionals were friendly and welcoming, especially Retanza Gr EXCEPTIONALLY GOOD! Our service was completed in a timely manner and all the service professionals were friendly and welcoming, especially Retanza Grier, who communicated with us throughout the process with such enthusiasm and positive energy that we felt like we were at a New Year's Eve party with our long time best friend! She made it seem as though Jim Ellis service department was excited to have the opportunity to service our truck! And when we left, I told them that we will look forward to the next time our truck needs service so we can go back and visit them! Such a great experience! Thank you! More