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Jim Ellis Chevrolet

Atlanta, GA

Overview
Reviews
4.5
4,256 Reviews
Call Dealership (678) 268-6487

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,256 reviews

December 20, 2023

Excellent followup even when faced with difficult part acquisition Awesome Excellent customer service Thank you More

by KHARLAN7
Recommend Dealer
Yes
Employees Worked With
Retanza Grier, Retanza Grier
Report | Print
Dec 21, 2023 -

Jim Ellis Chevrolet responded

Thanks for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

December 20, 2023

Very helpful and informative. Very helpful and informative and made sure I was aware of what was on. More

by garyscalesvo
Recommend Dealer
Yes
Employees Worked With
Loan Pham
Report | Print
Dec 21, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

December 20, 2023

Buying experience was hassle free. I enjoyed working with Clarence Williams, and I got a fantastic price on the truck. More

by JERRE0
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji, Ned Iwuji
Report | Print
Dec 21, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

December 20, 2023

Your service has gotten significantly better since the last time I visited. Very pleased. Only thing I would ask is use the synthetic oil so I have more time between oil services. More

by dhalpern
Recommend Dealer
Yes
Employees Worked With
Retanza Grier, Retanza Grier
Report | Print
Dec 21, 2023 -

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

Dec 22, 2023 -

Jim Ellis Chevrolet responded

Dhalpern, thank you for taking the time to leave us your honest feedback. Please reach out to us at (678) 585-2314 so we may assist you in moving forward towards a resolution.

December 20, 2023

Excellent . Honest, attentive and kept their word So good that I ordered another car from them. More

by Doctor Mark
Recommend Dealer
Yes
Employees Worked With
Reggie Stagmeir
Report | Print
Dec 21, 2023 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

December 19, 2023

They never seem to know what is wrong with my vehicle anytime I bring it in. They give solutions that make no sense/claim it is fixed and follow up with “if it gets worse bring it back.” More

by Rgmom2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Catherine Jackson
Report | Print
Dec 22, 2023 -

Jim Ellis Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 19, 2023

My purchase went smoothly, The sales associate Ron Dirham, worked on his day off to make sure my deliver went perfectly.love my vehicle, that goes without saying More

by mash43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji, Ron Durham, Adam Toms
Report | Print
Dec 19, 2023 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad Ron was able to help, and we hope to see you again! Expect the Best! General Manager Ralph Sorrentino

December 18, 2023

Reggie Stagmeier is just the best! Each of my 5 buying experiences with him has been terrific! More

by sgeigerncsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Stagmeier
Report | Print
Dec 18, 2023 -

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

December 16, 2023

A lot of headaches. They did very little to make experience fun or easy, difficult, at best. More

by Ray
Recommend Dealer
No
Employees Worked With
Adam Toms, Adam Toms
Report | Print
Dec 20, 2023 -

Jim Ellis Chevrolet responded

Thank you for bringing this to our attention, Ray, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 16, 2023

Was told 2 parts would be retrofitted, but only 1 was Misled on the phone More

by AJ.CATTERSON
Recommend Dealer
No
Employees Worked With
Retanza Grier, Retanza Grier
Report | Print
Dec 20, 2023 -

Jim Ellis Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here, therefore, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com at your convenience if you are willing to discuss your experience further. Thank you for your time, and hopefully, we can get to the bottom of this.

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