Jim Ellis Chevrolet

Jaylan was a great salesperson. He ensured I was kept updated through the entire process. He ensured I was kept updated through the entire process. More

dropped my vehicle off at Jim Ellis Chevrolet on November 2nd to diagnose and repair a torque tube. Over the course of 5 going on six weeks Ive been vaguely informed of my warranty coverage and potential out 2nd to diagnose and repair a torque tube. Over the course of 5 going on six weeks Ive been vaguely informed of my warranty coverage and potential out of expenses. My inquires regarding my warranties rental coverage were ignored. I have been ride sharing at my own expense during this period of time. I specifically spoke to Gene wright, my service advisor and Denise, the sales manager. My voicemails to the service manager,David were never returned. More

Fair prices, excellent customer service, prompt That's all I can think of I don't know all I can think of I don't know More

Awesome customer service, super friendly. Went the extra mile to pick me up from home. Went the extra mile to pick me up from home. More

I recently had my coolant thermostat replaced at Jim Ellis Chevrolet, and the experience left me deeply dissatisfied. The part cost only $55 (OEM parts website), yet I was charged an astronomical $1200 Ellis Chevrolet, and the experience left me deeply dissatisfied. The part cost only $55 (OEM parts website), yet I was charged an astronomical $1200 for the service. This level of overcharging is unacceptable, and the lack of transparency in explaining the costs is concerning. The dealership's prioritization of profit over fair pricing and customer satisfaction has severely damaged my trust in their services More

Pretty bad experience. Took about 10 minutes to be greeted. Once I was greeted, I was told it would be a week and a half before they could look at my vehicle. I told them I Took about 10 minutes to be greeted. Once I was greeted, I was told it would be a week and a half before they could look at my vehicle. I told them I understood. I waited almost a month and never heard back and then reached out to my advisor who then said a part was on back order without an ETA. It's understandable but the lack of communication was unappreciated. More

Luise Valdez makes my experience at Jim Ellis Chevrolet as smooth as possible Keep up the good work as smooth as possible Keep up the good work More

They did a really great job and finished on the time they promised to us. promised to us. More

Claudine Mathews was amazing great service and she was attentive and helpful Claudine Mathews was amazing great service and she was attentive and helpful. She spent time to make sure she handled everythin attentive and helpful Claudine Mathews was amazing great service and she was attentive and helpful. She spent time to make sure she handled everything I needed got me a ride and was quick More

They were easy to work with, Delivered on time and was a pleasant experience overall pleasant experience overall More