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Jim Ellis Chevrolet

Atlanta, GA

Overview
Reviews
4.5
4,255 Reviews
Call Dealership (678) 268-6487

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

December 06, 2023

Vladimir carefully listened to my concerns with my car and accurately recorded the symptoms to be diagnosed. He worked with me on the delays and listened to my feedback on the two issues the technician co More

by 84K10Boxbody
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Vladimir Kochubey
Report | Print
Dec 06, 2023 -

Jim Ellis Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Vladimir and our team. Please don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

December 06, 2023

Retanza provides Superior and Amazing customer service. She was very attentive to my concerns with my truck and made sure the service technicians completed the work to my satisfaction!!! I really enjoy wor More

by anewdawn97
Recommend Dealer
Yes
Employees Worked With
Retanza Grier, Retanza Grier
Report | Print
Dec 06, 2023 -

Jim Ellis Chevrolet responded

Thank you! Retanza and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

December 06, 2023

They was very informative about letting me know what was happening with my truck I just wish it was not my transmission More

by SHERRYFAVORS
Recommend Dealer
Yes
Employees Worked With
Retanza Grier, Retanza Grier
Report | Print
Dec 06, 2023 -

Jim Ellis Chevrolet responded

Thank you, Sherry, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

December 05, 2023

Dealer was great and good customer service. Thanks Jaylan again for all the help and assistance More

by Fred
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaylan Jackson
Report | Print
Dec 06, 2023 -

Jim Ellis Chevrolet responded

Fred, Thank you for your very kind review. Jaylan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino

December 05, 2023

Fantastic and professional! Outstanding Customer Service. Staff were very knowledgeable about the car buying process. More

by howardaustin007
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Franchely Reyes, Kyle Riley
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Dec 06, 2023 -

Jim Ellis Chevrolet responded

Howard, Here at Jim Ellis Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Expect the Best! General Manager Ralph Sorrentino

December 05, 2023

He was wonderful and his communication style was very professsional. Very professional, attentiveness was amazing! More

by NMORRIS07
Recommend Dealer
Yes
Employees Worked With
Brian Baker
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Dec 05, 2023 -

Jim Ellis Chevrolet responded

Thanks for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

December 04, 2023

Horrible communication, called many times with no return calls including the alleged service manager!! Typical customer service these days!!!!!!! More

by JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katy
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Dec 07, 2023 -

Jim Ellis Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, John. Please send me a message with your contact information so that I can reach out. I would love the opportunity to touch base with you and see what we can do to help. Please contact Ralph Sorrentino, General Manager, directly at rsorrentino@jimellis.com

December 04, 2023

Reggie was an excellent salesman and I couldn't have asked for a better person. His customer service was great and the dealership was great. More

by DARRYL.GATES
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji, Ned Iwuji
Report | Print
Dec 04, 2023 -

Jim Ellis Chevrolet responded

Darryl, thank you so much for choosing Jim Ellis Chevrolet! Congrats on your new purchase, and let us know if we can be of any more assistance! Expect the Best! General Manager Ralph Sorrentino

Dec 04, 2023 -

DARRYL.GATES responded

You are very welcome and please thank finance (kalo) and inventory manager (Zack) for all their help.

December 04, 2023

Always give our GSA Vehicles top priority and excellent customer service. Mrs. Grier excellent service representative. More

by Tyrone.Everett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
Report | Print
Dec 04, 2023 -

Jim Ellis Chevrolet responded

Thank you, Tyrone! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Retanza and the team met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

December 03, 2023

The service was done in a timely manner Mike Fair provided excellent service by communicating every step to me. More

by Ogyedu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fair , Luis Valdez
Report | Print
Dec 03, 2023 -

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

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