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Jim Ellis Chevrolet

Atlanta, GA

Overview
Reviews
4.5
4,254 Reviews
Call Dealership (678) 268-6487

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,254 reviews

November 18, 2023

I really like the service I re rice over the years from Vlad and the JE repair team. That’s why I drive from south fulton county to Chamblee. Vlad has handled 2 transmission replacements and other compli More

by JGSEBAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Report | Print
Nov 19, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that Vladimir and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

November 16, 2023

We stopped to test drive a Silverado and didn't think we'd be making a purchase. Patrick was able to share features and benefits of this truck compared to others we were considering. More

by TRACY.ADLER
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Bernard
Report | Print
Nov 16, 2023 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Patrick met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! General Manager Ralph Sorrentino

November 16, 2023

Seem to be well run. They Appeared to have left off veterans discount on bill. More

by WULFSTAND878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loan Pham
Report | Print
Nov 16, 2023 -

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

November 16, 2023

most professional and courteous dealership I have ever used. I will tell all my friends about Jim Ellis More

by ALTIDE88
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Franchely Reyes, Retanza Grier
Report | Print
Nov 16, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

November 16, 2023

Claudette Matthews did an exceptional job as it pertains to customer service. My appointment was scheduled for 11:30 and I was told my wait would be 2 hrs. My car wasn’t complete until after 5. That would h More

by maxfaulcon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Oliver 5 stars, Claudette Matthews - 5 stars
Report | Print
Nov 19, 2023 -

Jim Ellis Chevrolet responded

We're sorry that you didn't have a completely satisfying visit, Max. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com at your earliest convenience.

November 15, 2023

Got to the root of the problem and had a quick turnaround- offered a loaner car which is huge for our family of 6! More

by mrsjennakaufman
Recommend Dealer
Yes
Report | Print
Nov 16, 2023 -

Jim Ellis Chevrolet responded

Mrs Kaufman, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

November 11, 2023

Mike Fair is an amazing asset to have for any business owner! Very informative through my entire service and repair. I will be buying more company vehicles from Jim Ellis because of people like Mike and s More

by Beallhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fair, Reggie Stagmaier
Report | Print
Nov 12, 2023 -

Jim Ellis Chevrolet responded

Thank you! Michael, Reggie, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

November 10, 2023

Mike Adair gave excellent customer service! Exceeding my expectations. While others ignored my presence, he greeted me with a warm welcome. More

by Dlamar4670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fair, Vladimir Kochubey, Retanza Grier
Report | Print
Nov 11, 2023 -

Jim Ellis Chevrolet responded

We are very happy to hear that Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

November 09, 2023

The service advisor was great and very informative. Provided detailed updates and always responded back to my calls promptly. More

by austinclay10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Report | Print
Nov 09, 2023 -

Jim Ellis Chevrolet responded

Austin, Thanks for sharing about your service experience with Jim Ellis Chevrolet. Elise and our team appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

November 09, 2023

I went to go put air in my tires and somebody literally told me to go to discount tires because they were busy. My service advisor was quick which I liked. But other than that, I rather go next door to Cad More

by Giselle.dlc337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Retanza Grier
Report | Print
Nov 12, 2023 -

Jim Ellis Chevrolet responded

Giselle, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

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