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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,255 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

November 09, 2023

I went to go put air in my tires and somebody literally told me to go to discount tires because they were busy. My service advisor was quick which I liked. But other than that, I rather go next door to Cad More

by Giselle.dlc337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Retanza Grier
Nov 12, 2023 -

Jim Ellis Chevrolet responded

Giselle, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

November 09, 2023

Truly blown away with the level of service we received yesterday at this dealership while buying a new vehicle. From top down they were awesome! We were in and out of the dealership within an hour and a More

by feartheturtle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalo Brantley, Ralph Sorrentino, Franchely Reyes, Emy Garcia
Nov 09, 2023 -

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope you'll continue to enjoy your new SUV! Expect the Best! General Manager Ralph Sorrentino

November 07, 2023

Vladimir is a very kind service oriented employee that is truly humble and appreciates customers. More

by jhapuckfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Nov 08, 2023 -

Jim Ellis Chevrolet responded

Thank you for your very kind review. Vladimir and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

November 06, 2023

Very professional they made to entire car buying experience easy. I will send my friends, great service More

by BARRYDBACON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donal Campbell , Ned Iwuji, Kalo Brantley, Ralph Sorrentino, Denise Silva
Nov 06, 2023 -

Jim Ellis Chevrolet responded

Barry, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! General Manager Ralph Sorrentino

November 06, 2023

No gas pump for 2 months and a half? My Chevrolet 4500 RV stuck there all this time, my food rotten, etc.. More

by Marcelo Félix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Valdez, Loan Pham
Nov 09, 2023 -

Jim Ellis Chevrolet responded

Marcelo, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

November 06, 2023

When I have my Corvette in for service, they tell me how long and about what it will cost, barring any unforseens. When it is in for a long time, they keep me updated. More

by H_MILESJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Nov 05, 2023 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad Vlad was able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

November 06, 2023

Great experience getting the car of my dreams. Great communication and answering all of my questions More

by MCCORD1969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Stagmaier, Ned Iwuji, Adam Toms
Nov 06, 2023 -

Jim Ellis Chevrolet responded

It's fantastic to hear that Reggie provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

November 05, 2023

For the most part everything was good wasn’t happy with the detail department you are asking me to rate people I don’t know More

by jamesh12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji, Zane Cobb, Sylvia Dearman, Denise Silva
Nov 05, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, James, feel free to contact us at your convenience. Expect the Best! General Manager Ralph Sorrentino

November 05, 2023

I really appreciate the service and willingness that my agent Leland Sims gave me. He is an excellent sales representative and should be recognized as such. I’m very pleased with my C8 Corvette and I will More

by MARCUSPOOLE01
Recommend Dealer
Yes
Employees Worked With
Leland Sims
Nov 05, 2023 -

Jim Ellis Chevrolet responded

Thank you, Marcus, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Leland and our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

November 05, 2023

Very good dealership to work with when getting truck serviced frendly and easily to work with More

by acunninghamjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Nov 05, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

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