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Jim Ellis Chevrolet

Atlanta, GA

Overview
Reviews
4.5
4,255 Reviews
Call Dealership (678) 268-6487

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

November 04, 2023

Vladimir is the best costumer service agent to Chevrolet Jim Ellis has on service and parts.!!! I know him for years and he always is the same guy.!! Happy and excellent costumer service.!! More

by AGOMEZ007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Report | Print
Nov 05, 2023 -

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

November 03, 2023

Very happy with the service provided by the dealer ship no problems whatsoever with the de More

by JERALD.MITCHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catharine Jackson
Report | Print
Nov 04, 2023 -

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

November 02, 2023

Jaylan was great to work with. Made the process quick and easy. Would highly recommend working with him and Jim Ellis. More

by Jon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jaylan Jackson
Report | Print
Nov 02, 2023 -

Jim Ellis Chevrolet responded

Jon, Thank you for sharing your experience with us! We're happy to hear it went well working with Jaylan and hope you enjoy your new vehicle. We truly appreciate your feedback! Expect the Best! General Manager Ralph Sorrentino

November 01, 2023

Awful never will come back there again, the customer service was terrible. Service advisors act like they didn’t know what they was doing. It just was one of the worst experiences I have ever had. More

by ChessPlayer@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mick
Report | Print
Nov 05, 2023 -

Jim Ellis Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

November 01, 2023

Did everything they could to make me happy. Great customer service. Use them all good. More

by Jon lee
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sylvia Dearman, Denise Silva
Report | Print
Nov 02, 2023 -

Jim Ellis Chevrolet responded

Jon, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! General Manager Ralph Sorrentino

Nov 03, 2023 -

Jim Ellis Chevrolet responded

Jon, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2023

Quick easy and efficient It was a very pleasant experience. Kyle made everything very easy and didn't pressure me at all. More

by Rhandler1
Recommend Dealer
Yes
Employees Worked With
Patrick Bernard, Patrick Bernard
Report | Print
Nov 01, 2023 -

Rhandler1 responded

Great experience

Nov 02, 2023 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kyle met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! General Manager Ralph Sorrentino

Nov 03, 2023 -

Jim Ellis Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2023

Quick, friendly and very helpful took care of everything I needed. I would come back. More

by Deja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudine and Catie, Vladimir Kochubey, Elise Schaaf, David Theriault, Retanza Grier
Report | Print
Nov 01, 2023 -

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

October 30, 2023

I’m very disappointed. I am a repeat customer. I had to have my transmission replaced but between the Finance Dept & Warranty Co it took over two months for it to finally g More

by TARAUWRIGHT
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vladimir Kochubey, Elise Schaaf
Report | Print
Nov 02, 2023 -

Jim Ellis Chevrolet responded

We're sorry to hear about your experience, Tara, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com at your earliest convenience to discuss this further.

October 30, 2023

Great guy all the time! ! Every time I bring my fleet vehicles he is fast! More

by NELSONA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
Report | Print
Oct 30, 2023 -

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

October 29, 2023

Taken my vehicle in 3x for the same issue and it’s unresolved still. They decided not to fix the issue last time and now the strike is keeping my vehicle from getting fixed. More

by LAURA.WELLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the above
Report | Print
Nov 02, 2023 -

Jim Ellis Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, Laura, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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