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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,255 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

October 22, 2023

Great dealership, this is the 3rd vehicle purchased from Jim Ellis this year. Looking for one more and noone but Jim Ellis. More

by murraylandscapingcompany
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Oct 23, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that Valdimir had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

October 22, 2023

Brian Baker was great. Waiting room ambiance not so, another customer spent entire wait on cellphone. After he left 2 unaccompanied kids occupied seating area. More

by MR.BL.LARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
Oct 23, 2023 -

Jim Ellis Chevrolet responded

Mr. Lark, Thank you so much for your kind words for Brian, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

October 21, 2023

Vladimir was very helpful and knowledgeable! The work was completed on time and the problem was solved. More

by ROBTGHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Oct 22, 2023 -

Jim Ellis Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

October 20, 2023

I had an amazing experience when I purchased my vehicle in 2021, but was not happy to be in the service department so soon. The representative was excellent and my vehicle ready the same day. More

by SLAMAR367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Oct 20, 2023 -

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

October 20, 2023

Great experience. I loved the recorded inspection video, I think it's a great idea to establish transparency. Thanks a lot! More

by I. Bagayoko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Elise Schaaf, Luis Valdez, David Theriault, Retanza Grier, Loan Pham
Oct 22, 2023 -

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

October 20, 2023

Worked hard to find my problem. Found it a fixed it next day. Also tried to keep the cost down More

by RICHSSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loan Pham
Oct 22, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

October 19, 2023

The time was for diagnosis was extremely long. I was told three weeks to even have my car looked at. Elise was horrible at communication. I had to call and complain to get my moved through faster. More

by caphillips08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elise Schaaf
Oct 23, 2023 -

Jim Ellis Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

October 19, 2023

My sales guy, Reggie Staigmeir, and the people that work with them are superior examples, Zach, Gable, Adam, the sales manager, Dan Campbell the general manager. Angela Newsome works in the tag department. More

by leo g
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zach Gable , Reggie Stagmaier, Ned Iwuji, Ralph Sorrentino, Sam Afeworki, Adam Toms, Zach Gabel
Oct 20, 2023 -

Jim Ellis Chevrolet responded

Leo, It's great to hear that Zach, Adam, Dan, and Angela were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

October 18, 2023

Great experience! Zane made the buying process go as smoothly as possible. We would definitely return to this dealership. More

by MIKE@PLCABINETRY.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zane Cobb, Adam Toms
Oct 18, 2023 -

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino

October 18, 2023

I love Jim Ellis they do things in a timely fashion & the customer service is great More

by DANTE5571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdez, Retanza Grier
Oct 18, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

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