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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,255 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

October 18, 2023

They were able to approve all my request. Time quoted on the Tahoe arriving was right done to the day too. More

by JAY.HUGHES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Stagmaier, Ned Iwuji, Adam Toms, Zach Gabel
Oct 18, 2023 -

Jim Ellis Chevrolet responded

Thank you, Jay! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino

October 17, 2023

The tech did a half xxx job on my motor. He did part side of the rods and lifters. Did not fix the passenger side rear noise when i first pull off in the morning. This was written up. Very p More

by DD169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Retanza Grier
Oct 20, 2023 -

Jim Ellis Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

October 15, 2023

Excellent service, Mr. Baker very accommodating and helpful. Very impressed. Will always bring my vehicle. More

by LADIEBUGG63
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker.
Oct 16, 2023 -

Jim Ellis Chevrolet responded

Ladie, Thank you so much for your excellent review! We are so glad that Brian had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

Oct 17, 2023 -

Jim Ellis Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Chevrolet! If you're ever in need of more help, please let us know!

October 10, 2023

Even as a recent GM employee, I’ve had trouble getting other Chevy/GM dealers in the North Atlanta area to either service my vehicle properly or even get a callback from multiple attempts to schedule a st More

by eric.brockwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember my svc rep but ot should be in the system and he was a Gulf War era vet.
Oct 11, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Eric, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

Oct 12, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your positive comments about Jim Ellis Chevrolet! We sincerely value your business and look forward to your next visit!

October 10, 2023

Made my buying process very easy and never felt like I was being taken advantage of. I’m a very particular buyer and finding a dealership that was willing to be patient was well worth the wait, Thank you More

by Kovie Kendrick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji, Jaylan Jackson, Carlos Mozo, Emy Garcia
Oct 11, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your kind words, Kovie, and for taking the time to leave us this wonderful feedback! Expect the Best! General Manager Ralph Sorrentino

Oct 12, 2023 -

Jim Ellis Chevrolet responded

Kovie, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 05, 2023

Everyone working there, especially Elise, was fantastic. The work they did was great. The only reason for the 4 stars was price - it was very expensive for the work done. More

by andrewmilne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Oct 06, 2023 -

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

October 04, 2023

My experience was wonderful and Retanza Grier was the best My experience was wonderful and Retanza Grier was the best at what she do and I appreciate her More

by JEREMYBROCK317
Recommend Dealer
Yes
Employees Worked With
Retanza Grier, Retanza Grier
Oct 04, 2023 -

Jim Ellis Chevrolet responded

Thank you, Jeremy, for your business and this review. We're happy to hear that Retanza and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

October 01, 2023

jaylan was amazing to work with even though i couldn’t make a purchase now i will soon be looking forward to it soon More

by leahK
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jaylan Jackson
Oct 01, 2023 -

Jim Ellis Chevrolet responded

Leah, we are very happy to hear that Jaylan provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! General Manager Ralph Sorrentino

October 01, 2023

Great service. Evan made it easy to buy. He went above and beyond. Brought the paperwork to me and delivered the truck as well. More

by Aadkisson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Bernard, Evan Hill, Patrick Bernard
Oct 01, 2023 -

Jim Ellis Chevrolet responded

Thanks for sharing about your experience with Evan here at Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! General Manager Ralph Sorrentino

September 30, 2023

This dealership was very professional, they let me tow my car in a day early because it wouldn’t start. They kept in contact with me regarding my vehicle, even sent me a video telling me what was wrong with More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ the technician , Loan Pham
Oct 01, 2023 -

Jim Ellis Chevrolet responded

Thank you, Nancy, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

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