Back

Jim Ellis Chevrolet

Atlanta, GA

4.5
4,255 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

Directions

By Type

Showing 4,255 reviews

September 30, 2023

The staff are very nice and the service is quick and reasonable with no sketchy business More

by Q2sizzle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane Cobb
Oct 01, 2023 -

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

September 28, 2023

Elise and the actual service was excellent! The check in process and lack of communication needs serious improvement. More

by CHASLEE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elise Schaaf
Oct 02, 2023 -

Jim Ellis Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please reach out to us directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Please contact Ralph Sorrentino, General Manager, directly at rsorrentino@jimellis.com

September 28, 2023

They walked us through every step of the process to learn about utilizing the awesome features of our new car, titling and accessing app features. You couldn’t be in better hands than with these guys! More

by cdweik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emy Garcia
Sep 28, 2023 -

Jim Ellis Chevrolet responded

Here at Jim Ellis Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Expect the Best! General Manager Ralph Sorrentino

September 24, 2023

I would recommend others based off n my experiences both employees were professional and did everything in a timely manner and there was good communication More

by TAWANAMITCHELL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji, Evan Hill
Sep 24, 2023 -

Jim Ellis Chevrolet responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

September 23, 2023

Above and beyond service. They went out their way to make sure I was taken care of. More

by lbaldwin357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loan Pham
Sep 24, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

Sep 25, 2023 -

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2023

I love my new corvette a features . The process an paper work was easy an fast. More

by Dean Bravo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaylan Jackson
Sep 24, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Expect the Best! General Manager Ralph Sorrentino

Sep 25, 2023 -

Jim Ellis Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

September 22, 2023

I had to put my car in the shop within 30 days of me buying it. I had to spend almost 1,000 dollars on repairs that they should have covered due to me not having the car that long. I was disappointed More

by JASPERZACHERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vladimir Kochubey
Sep 27, 2023 -

Jim Ellis Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please contact Ralph Sorrentino, General Manager, directly at rsorrentino@jimellis.com at your earliest convenience.

September 21, 2023

Jaylan made the process super easy. A few emails and texts and I had a new vehicle the same day without having to go to the dealership. More

by Jsont77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaylan Jackson
Sep 22, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that Jaylan had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

September 21, 2023

The wife and I found our buying experience to be a very pleasant one. From arrival to departure we were treated with nothing but courtesy and professionalism. We had a very knowledgeable sales staff to ans More

by jwalkerclarkshill84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji, Jaylan Jackson
Sep 22, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jaylan and Ned delivered such a great experience! Expect the Best! General Manager Ralph Sorrentino

September 20, 2023

Jaylen was so accommodating. This has been the easiest transaction as they delivered my car to me at my office. Thank you Jaylen and Jim Ellis I love my new car! Superior serv More

by Ahowell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaylan Jackson
Sep 22, 2023 -

Jim Ellis Chevrolet responded

Thank you for your business and this review. We're happy to hear that Jaylan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! General Manager Ralph Sorrentino

...
68
...