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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,255 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

August 26, 2023

Jim Ellis Chevrolet has changed the game for my car service expectations. Not only did they fit me in last minute, they sent me a video review discussing my repairs and overall car health. Lastly, my s More

by juanjk2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Jackson
Aug 27, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Catherine and our crew delivered such a great experience. We'll be sure to share your compliments with our crew. We truly appreciate your business, Juan. Expect the Best! Service Manager Mr. David Theriault

August 25, 2023

Partes que hasta ahora no las tengo Servicio de grua deficiente El mecanico no me queria dar ayuda de mobility por una o dos semanas el vendedor hizo que me dieran mobility A los dos dias el mecanico More

by juan5899
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Elise Schaaf, Ron Durham, Adam Toms
Aug 29, 2023 -

Jim Ellis Chevrolet responded

Thank you for this feedback, Juan. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind reaching out to us directly so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please contact Ralph Sorrentino, General Manager, directly at rsorrentino@jimellis.com

August 25, 2023

Say they will contact you to solve your issues. CRICKETS,! Put a dangerous vehicle on the road. Said they fixed the problem. But they didn't. Just covered it up More

by mcelroy08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andre Thomas
Aug 29, 2023 -

Jim Ellis Chevrolet responded

We're sorry that you didn't have a completely satisfying experience. Would you mind reaching out to us directly to discuss? We'd love the opportunity to learn more and address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Please contact Ralph Sorrentino, General Manager, directly at rsorrentino@jimellis.com

August 24, 2023

Always timely and precise maintenance and scheduling. Comfortable waiting room with refreshments. Educated and friendly service reps. More

by SANDIESMITH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Elise Schaaf
Aug 24, 2023 -

Jim Ellis Chevrolet responded

Sandie, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

August 23, 2023

They deliver top of the line service to every customer. Regardless of their issue their vehicle. More

by ANTANDERSON86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Elise Schaaf, Luis Valdez, Ron Durham, Loan Pham
Aug 24, 2023 -

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

August 22, 2023

They were very helpful with me getting my car serviced. Friendly, timely, and has get coffee. I would recommend them to anyone. More

by PICTUREMAN533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Aug 22, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

August 22, 2023

Jaylan Jackson was fantastic, he was attentive, informative, customer focused and not overly pushy. Would definitely buy from him again!! More

by art.templin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaylan Jackson
Aug 22, 2023 -

Jim Ellis Chevrolet responded

Thank you for your very kind review, Art. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Can't wait to see you again! Expect the Best! General Manager Ralph Sorrentino

August 18, 2023

Jim Ellis dealerships have a strong brand for great customer service. I have purchased two cars from this franchise and both experiences were great. More

by Evelenajohnson
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji, Zane Cobb
Aug 19, 2023 -

Jim Ellis Chevrolet responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

August 17, 2023

Ralph and David, always make sure I am taken care of! Brian, Amanda great service , even better people More

by EllureCosmetics
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in services , Vladimir Kochubey, Elise Schaaf, Ralph Sorrentino, Luis Valdez, David Theriault, Retanza Grier, Loan Pham
Aug 19, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

August 16, 2023

Good customer service, the staff go out of their way to help u how ever they can More

by jryhummer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Aug 17, 2023 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

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