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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,255 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

August 15, 2023

Able to complete the repairs in the allotted time available and worked upon pick-up. More

by RINGERS79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Aug 16, 2023 -

Jim Ellis Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

August 15, 2023

Great services always the young lady who helped me is awesome I'll be back for future work More

by pakron8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
Aug 16, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

August 12, 2023

Great job, great service no problems with what was done, what was recommended and the efficiency More

by BJCERMD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
Aug 14, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

August 12, 2023

Great job getting van back on the road. We were very pleased with the timelines given More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
Aug 14, 2023 -

Jim Ellis Chevrolet responded

Thank you, Robert! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

August 10, 2023

Jim Ellis Chevrolet has been the #1 in sales and service dealership for my family for more than 15 years. The selection is inventory and options is excellent. The management does a great job getting to know More

by TeeD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker/service & Donald Campbell/Sales, Vladimir Kochubey, David Cauthen
Aug 10, 2023 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

August 10, 2023

Leland was great to work with. He helped me through the entire process. He was very knowledge. More

by DMCNAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland Sims, Franchely Reyes
Aug 10, 2023 -

Jim Ellis Chevrolet responded

We are very happy to hear that Leland provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

August 10, 2023

Louis has always been kind, thoughtful and responsive! I look for him whenever I schedule service. More

by VANBENTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
Aug 10, 2023 -

Jim Ellis Chevrolet responded

Thank you for the kind words for Louis and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

August 08, 2023

Exceptional attention from sales team member Reggie Stagmayer on another vehicle purchase again this year! More

by PATRICK54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Stagmaier, Ned Iwuji
Aug 10, 2023 -

Jim Ellis Chevrolet responded

Thanks for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business, Patrick, and hope to see you again soon! Expect the Best! General Manager Ralph Sorrentino

Aug 10, 2023 -

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

Aug 10, 2023 -

PATRICK54 responded

We have been customers of Reggies for years and have bought over 10 cars in the last 8 years from him. I would never go to another dealer, unless Reggie was there and it was owned by the Ellis family, to buy a car! We love the service and attention from everybody at the dealership and we ESPECIALLY love having Reggie do our deals! We will certainly be back in the next couple months for another one!

August 08, 2023

Good people,Lui is A-1 the best. ..will be taking care of all my vehicles service More

by Jonathanhubbard48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
Aug 10, 2023 -

Jim Ellis Chevrolet responded

Thank you, Jonathan, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

Aug 14, 2023 -

Jim Ellis Chevrolet responded

Thank you, Jonathan, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

August 06, 2023

Evan Hill had a bad attitude and was ineffective in his services. I wanted to switch sales people, but I didn’t want to be offensive. More

by emailrobynellison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Franchely Reyes, Evan Hill
Aug 13, 2023 -

Jim Ellis Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com so we can learn more about your visit and address your concerns. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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