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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,255 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

August 03, 2023

We have been bringing our car there for 20 years and the service is always great More

by CANDYCOVENEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Aug 04, 2023 -

Jim Ellis Chevrolet responded

We are very happy to have provided you with so many years of positive experiences! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

August 02, 2023

Very busy, almost rude. We only wanted air bag replaced. Called and said it was 2/3 low on coolant We didn’t ask them to check.. They didn’t have time to see what caused it. More

by Mrichterrobertson
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Aug 06, 2023 -

Jim Ellis Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

August 01, 2023

Service was completed within time promised. Comfortable waiting area for customers. Advisor remembered me from last year’s service More

by ED.WOOLLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loan Pham
Aug 02, 2023 -

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

August 01, 2023

Amanda Was accessible through text message and would do her best to ensure that all questions were answered. the Car is exactly what I wanted. More

by jodiannfrancis3
Recommend Dealer
Yes
Employees Worked With
Amanda Burby
Aug 02, 2023 -

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! General Manager Ralph Sorrentino

August 01, 2023

Quick and easy. Great truck. Very helpful. Thank you very much for the help and service More

by costamike23
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amanda Burby
Aug 02, 2023 -

Jim Ellis Chevrolet responded

Thank you, Mike! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino

August 01, 2023

I am very pleased with my overall experience with Jim Ellis. I found the vehicle I was looking for at a price that was fair on Carfax then completed the transaction with the dealership online and over th More

by SheliaW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The driver who delivered my Equinox was great too! , Franchely Reyes, Jaylan Jackson
Aug 02, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

July 31, 2023

Since I purchased my car 6 years ago Jim Ellis Chevrolets service department has gone above and beyond the duties to keep me running safely. More

by se.sessoms
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Elise Schaaf, Luis Valdez, David Theriault, Sam Afeworki, Retanza Grier, Loan Pham
Aug 01, 2023 -

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

July 28, 2023

Great service and friendly customer service. Performed In a very timely manner. Will definitely use again. More

by tylertt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Elise Schaaf, David Cauthen
Jul 31, 2023 -

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

Aug 03, 2023 -

Jim Ellis Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Chevrolet and we hope to see you again soon!

July 27, 2023

Great inventory of good cars great customer service and friendly environment. cW is a fantastic sales person More

by TERRYPATTERSON8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarence Williams
Jul 28, 2023 -

Jim Ellis Chevrolet responded

Thank you, Terry. It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

July 20, 2023

Evan Hill was great to deal with. Seamless process of purchasing a new Tahoe. Will definitely consider working with him again for the next one ! More

by artmartinez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Hill
Jul 20, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Evan! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Expect the Best! General Manager Ralph Sorrentino

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