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Jim Ellis Chevrolet

Atlanta, GA

Overview
Reviews
4.5
4,255 Reviews
Call Dealership (678) 268-6487

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

July 09, 2023

Retzana was FANTASTIC. GREAT CUSTOMER SERVICE. She was such a pleasure and very pleasant. Please keep her. More

by MSCHOUNG76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
Report | Print
Jul 10, 2023 -

Jim Ellis Chevrolet responded

Thanks for sharing about your experience with Retanza here at Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

July 08, 2023

We can always rely on Vlad to take care of us - he is courteous, respectful, knowledgeable and professional We only take our cars to Vlad More

by RAYLACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Report | Print
Jul 10, 2023 -

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Vlad met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

Jul 12, 2023 -

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Vlad met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

July 08, 2023

Fantastic service! Quick and very responsive. Solved all my issues and got my vehicle back in a few days. More

by Keny Hernández
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Porters; Abu and Tony , Vladimir Kochubey, Elise Schaaf, Luis Valdez, David Theriault, Retanza Grier
Report | Print
Jul 10, 2023 -

Jim Ellis Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

July 08, 2023

Had to bring my truck to this dealership from another one because I didn’t like there diagnostic because it made no sense and they reprogrammed the problem and I was done I will bring it to them first for no More

by RODHOLT78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Report | Print
Jul 10, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

Jul 12, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

July 07, 2023

The service department is clean, calm, well lit-advisors try to keep you appraised of time and problems quickly More

by BILLHALS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Report | Print
Jul 10, 2023 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

Jul 10, 2023 -

BILLHALS responded

i am not sure what you want

Jul 12, 2023 -

Jim Ellis Chevrolet responded

i am not sure what you want

Jul 12, 2023 -

BILLHALS responded

what response am i to edit

July 05, 2023

Ron , Zach , Patrick and the other Jim Ellis folks were very helpful the truck is as expected More

by Dc5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick , Franchely Reyes, Ron Durham, Patrick Bernard, Luis Gonzalez-Brands, Zach Gabel
Report | Print
Jul 06, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new truck! All of us at Jim Ellis Chevrolet are glad to have you as a customer. Expect the Best! General Manager Ralph Sorrentino

July 04, 2023

Good customer Service very helpful 😊👍friendly nice and easy to contact can count on her More

by OHONOUMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
Report | Print
Jul 06, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Retanza delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

July 03, 2023

I’m informed, on delivery time on ordered car. Not transparent in the finance office. More

by Cj40ford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Evan Hill, Patrick Bernard, Andre Thomas, Adam Toms
Report | Print
Jul 06, 2023 -

Jim Ellis Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

July 01, 2023

Amanda Burby was extremely helpful and knowledgeable. She made the experience efficient and pleasant. We will definitely engage Amanda again when looking for our next GM/Chevrolet vehicle. More

by jefferson.hoffman13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Burby
Report | Print
Jul 03, 2023 -

Jim Ellis Chevrolet responded

Jefferson, Thank you for taking the time to share your feedback with us. Amanda and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! General Manager Ralph Sorrentino

June 30, 2023

Ms Pham is amazing She is always professional and understanding I’m a medical provider and I was late to my appointment She still fit me in their busy schedule More

by Ras
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Loan Pham
Report | Print
Jun 30, 2023 -

Jim Ellis Chevrolet responded

It's great to hear that Loan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

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