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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,254 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,254 reviews

June 24, 2023

Samuel was incredibly helpful and the prices were reasonable. I am a return customer intentionally. More

by Gldfngr316
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Franchely Reyes, Sam Opara, Jaylan Jackson
Jun 25, 2023 -

Jim Ellis Chevrolet responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

June 23, 2023

Vladimir is awesome! He is always so responsive to assisting me. I appreciate him and he the reason I use you guys. More

by gary_casey
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Jun 25, 2023 -

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

June 23, 2023

Jaylon was our sales man and he is absolutely phenomenal and we highly recommend him, Andre was our finance guy and he was so informative and made the process run smooth. Couldn’t have asked for anything be More

by Jones8186
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andre Thomas, Jaylan Jackson
Jun 23, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your wonderful review, Mike and Debbie! We are thrilled that Jaylan and Andre had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

June 23, 2023

Jaylan went ABOVE and BEYOND - not only throughout our entire buying process but in even finding the exact car we were looking for. He is SUPER knowledgeable and really personable. Made us feel right at More

by cvbyrd
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji, Jaylan Jackson
Jun 23, 2023 -

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino

June 22, 2023

Two visits for the same problem. First visit the water leak problem was aggravated not fixed. The diagram they used to order the correct part did not even show the part. This was kno More

by User976162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Fraser
Jun 26, 2023 -

Jim Ellis Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please contact Ralph Sorrentino, General Manager, directly at rsorrentino@jimellis.com

June 22, 2023

Customer service was poor in my opinion due to the lack of communication between me and the employees More

by madison.irby04
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Denise, Ricky Wong
Jun 26, 2023 -

Jim Ellis Chevrolet responded

Thank you for this feedback, Madison. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please contact Ralph Sorrentino, General Manager, directly at rsorrentino@jimellis.com

June 22, 2023

Every single employee I’ve dealt with regarding my 2023 Colorado has been top notch. Very professional and friendly… More

by davidhcroft
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Katie …maintenance area. Checked me in., Patrick Bernard, Sam Opara
Jun 23, 2023 -

Jim Ellis Chevrolet responded

Thank you, David! Here at Jim Ellis Chevrolet, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Expect the Best! General Manager Ralph Sorrentino

June 22, 2023

Jaylan Jackson was great to work with during my truck search. He is very knowledgeable, transparent and responsive. I highly recommend contacting him for your next purchase! More

by Ksimmons888
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jaylan Jackson
Jun 23, 2023 -

Jim Ellis Chevrolet responded

It's fantastic to hear that Jaylan provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

June 22, 2023

Jim Ellis Chevrolet always provides quality service and Elise is the best. She makes certain that anything she can help when is taken care of. More

by SHERRYINTECH
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Jun 23, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your kind words, Sherry, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

June 22, 2023

Ms Pham is literally the best advisor She’s professional Honest And nice When she’s at work I know my corvette is well taken care of More

by Ras
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Loan Pham
Jun 23, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that Loan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

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