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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,254 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,254 reviews

June 12, 2023

The staff was helpful and quick to service my vehicle. The price was high but the work was great. More

by kcathey21
Recommend Dealer
Yes
Jun 13, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

June 12, 2023

It is always a pleasure to work with Vladimir Kochubey. He is very professional, trust his experience and recommendations. Everyone at Jim Ellis is very friendly. More

by AMERICRAFT
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Vladimir Kochubey
Jun 13, 2023 -

Jim Ellis Chevrolet responded

Thank you for your kind words for Vladimir and for this wonderful review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

June 12, 2023

My very 1st experience at the dealership was excellent which is why I decided to come back to get some of the services Elise suggested. The 2nd experience was not the same. I had to wait about 40 mins bef More

by MICHELLEMMCKAY
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Jun 13, 2023 -

Jim Ellis Chevrolet responded

Michelle, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com so that he may discuss this matter with you. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns.

June 10, 2023

As always a pleasurable experience. Thanks Jim Ellis for catering to EVs and ensuring our needs are prioritized More

by kimstewart151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Jun 10, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

June 09, 2023

Great Professionalism from the entire Team and completed the work on time without any issues. More

by Frank.jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Jones service department, Retanza Grier
Jun 09, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

June 09, 2023

Like any business, it’s the people that makes the difference. Jim Ellis has Luis Valdez that places them head and shoulders above all the others ! More

by DONCMATHIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Stagmaier , Luis Valdez, David Theriault
Jun 09, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your kind words, Don, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

June 09, 2023

My service provider was beyond amazing give her a raise! !!!! She went above and beyond More

by MCGOWAND56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
Jun 09, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

June 08, 2023

Super polite associates but wait till was too long. Would recommend but be prepared to wait even with an appointment. More

by gayla.hogan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Jun 09, 2023 -

Jim Ellis Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Gayle, and hopefully, we can get to the bottom of this. Expect the Best! Service Manager Mr. David Theriault

June 07, 2023

Work done as promised. Some trouble retrieving car when work was completed. It added about 20 minutes to the process. More

by DKonter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Jun 08, 2023 -

Jim Ellis Chevrolet responded

We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

June 07, 2023

Overworked and appears to be understaffed to keep up With the demand of the work More

by Dexgriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
Jun 11, 2023 -

Jim Ellis Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

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