Jim Ellis Chevrolet

From the start my experience at Jim Ellis Chevrolet was very professional. My sales person, Jaylan Jackson was friendly and informed. He knew quite a bit about the vehicle. He took his time and when I was very professional. My sales person, Jaylan Jackson was friendly and informed. He knew quite a bit about the vehicle. He took his time and when I was ready to buy he worked with his sales manager to make it an equitable deal for both sides. The sales manager, Patrick Bernard was also very friendly and engaging. I did feel pressure to buy but rather was shown how my deal was a good one. It was a very pleasant experience and I cannot recommend Jim Ellis any stronger for someone looking for a Chevrolet. More

The staff was helpful and quick to service my vehicle. The price was high but the work was great. The price was high but the work was great. More

It is always a pleasure to work with Vladimir Kochubey. He is very professional, trust his experience and recommendations. Everyone at Jim Ellis is very friendly. He is very professional, trust his experience and recommendations. Everyone at Jim Ellis is very friendly. More

My very 1st experience at the dealership was excellent which is why I decided to come back to get some of the services Elise suggested. The 2nd experience was not the same. I had to wait about 40 mins bef which is why I decided to come back to get some of the services Elise suggested. The 2nd experience was not the same. I had to wait about 40 mins before my car was pulled in to get to Elise. Once I met with her, I tried to figure out which services I would get with her guidance. I called before my appointment and asked that she email me the list of suggested work before I arrived to make the appointment that much more efficient. While I was at the desk, Elise and I discussed what services I would be doing that day. I asked Elise the prices for the work. This is when it all went to xxxx. She could not seem to come up with a price. Elise was not comfortable with my line of questioning. The more I asked for a price, the more she started to tense up, which immediately put me on guard. From that point, her micro aggressions intensified. Which made it very uncomfortable for me. As a non-confrontational customer, I really just wanted to get the price and have the work done. Elise did explain that the prices changed and that's why she couldn't land on a definite price and apologized. I accepted. The appointment did not not go as planned. I ended up only getting one service when I planned on getting several. More

As always a pleasurable experience. Thanks Jim Ellis for catering to EVs and ensuring our needs are prioritized Thanks Jim Ellis for catering to EVs and ensuring our needs are prioritized More

Great Professionalism from the entire Team and completed the work on time without any issues. the work on time without any issues. More

Like any business, it’s the people that makes the difference. Jim Ellis has Luis Valdez that places them head and shoulders above all the others ! difference. Jim Ellis has Luis Valdez that places them head and shoulders above all the others ! More

My service provider was beyond amazing give her a raise! !!!! She went above and beyond !!!! She went above and beyond More

Super polite associates but wait till was too long. Would recommend but be prepared to wait even with an appointment. Would recommend but be prepared to wait even with an appointment. More

Work done as promised. Some trouble retrieving car when work was completed. It added about 20 minutes to the process. Some trouble retrieving car when work was completed. It added about 20 minutes to the process. More