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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,255 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

June 07, 2023

Overworked and appears to be understaffed to keep up With the demand of the work More

by Dexgriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
Jun 11, 2023 -

Jim Ellis Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

June 07, 2023

Great experience, Sam was very good at the sales department. The sale took place very quick and was able to secure transportation within next day after the purchase. Car got the my home in a timely More

by chandu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Opara
Jun 07, 2023 -

Jim Ellis Chevrolet responded

Chandu, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sam met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! General Manager Ralph Sorrentino

June 07, 2023

Customer service was great. Service advisor kept me posted in ETR. Car was ready when expected More

by bmorning04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Jun 08, 2023 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

June 07, 2023

My experience with Jim Ellis Chevrolet started out a little rocky, but the staff went above and beyond to resolve the situation, and everything turned out great! More

by fantomxr1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji, Sam Opara
Jun 08, 2023 -

Jim Ellis Chevrolet responded

Thanks for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! General Manager Ralph Sorrentino

June 06, 2023

Sam Opara was amazing to work with. He took his time and listened to all my needs and made magic. This dealership should be honored to have Sam apart of the team with his awesome People More

by Cynthia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Opara
Jun 06, 2023 -

Jim Ellis Chevrolet responded

Cynthia, We are very happy to hear Sam provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! General Manager Ralph Sorrentino

June 05, 2023

Great experience! I called inquiring about a Chevrolet Suburban I found on their website. Since I was traveling out of town Sam kept me updated on the cars availabilit More

by Mlredmond5_10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Opara
Jun 06, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that Sam had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Expect the Best! General Manager Ralph Sorrentino

June 04, 2023

Samuel was a pleasure to work with. He always responded to my questions or concerns in a timely manner. More

by Brittanylewis4589
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Opara
Jun 04, 2023 -

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! General Manager Ralph Sorrentino

June 04, 2023

Jaylan was a great salesman. Helpful through the whole process! I love my car and the help received at Jim Ellis More

by Brittney hellemn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji, Jaylan Jackson
Jun 04, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, Brittney, and don't hesitate to reach out if you need anything else. Expect the Best! General Manager Ralph Sorrentino

June 04, 2023

Excellent service, knowledge and kindness. They took all the time to find the exact match I was looking for. More

by Gms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Opara
Jun 05, 2023 -

Jim Ellis Chevrolet responded

It's fantastic to hear that Sam provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

June 03, 2023

It gets no better than Sam. I will always visit and recommend Sam when looking for a car. He's simply the best! More

by dbert744
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Opara
Jun 04, 2023 -

Jim Ellis Chevrolet responded

Congratulations on your new vehicle! We are so glad that Sam had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Expect the Best! General Manager Ralph Sorrentino

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