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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,252 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,252 reviews

May 24, 2023

Jaylen was extremely professional. I originally talked to him over the phone and it was awesome. Meeting him in person was like meeting a friend. More

by Alexisbutler1121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaylan Jackson
May 24, 2023 -

Jim Ellis Chevrolet responded

Thank you for your very kind review, Alexis. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino

May 24, 2023

Service person Elise was unconcerned with issues that I was having with my vehicle, when I continued to ask that my vehicle be repaired properly, she encouraged me to go to another dealership. She then pus More

by Timothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vladimir Kochubey, Elise Schaaf, David Theriault
May 27, 2023 -

Jim Ellis Chevrolet responded

We're sorry that you didn't have a completely satisfying visit, Timothy. Would you mind reaching out to Ralph Sorrentino, General Manager, directly at rsorrentino@jimellis.com? We'd love the opportunity to learn more and address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 23, 2023

Came out after service with new scratches to my vehicle. No acknowledgement of the damage from any of the staff. Thomas was great, but the damage to my vehicle prevented me from giving a good rating More

by BONDCALLUM01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Frasure
May 27, 2023 -

Jim Ellis Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please contact Ralph Sorrentino, General Manager, directly at rsorrentino@jimellis.com. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 23, 2023

The service at this location are very helpful, good communication during the process and very helpful people. More

by JAVIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Jones
May 24, 2023 -

Jim Ellis Chevrolet responded

Thank you, Javier! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

May 21, 2023

Everyone I came in contact with was polite and helpful! Went above and beyond to assist with a transmission issue and loaner car. More

by C.white
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cati Jackson, Elise Schaaf, David Theriault, Retanza Grier
May 21, 2023 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

May 21, 2023

My experience in finding the right Tahoe was extremely difficult and frustrating - other Chevy dealers made buying a Tahoe an awful experience. Jim Ellis Chevrolet was just the opposite - everyone there w More

by john_richard1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Opara, Andre Thomas, Adam Toms
May 21, 2023 -

Jim Ellis Chevrolet responded

Thank you, John, for your kins words for Andre and our sales team! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! General Manager Ralph Sorrentino

May 21, 2023

Great service and customer service. Always fast and great. Will continue to come back to the dealership. More

by tngresham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf, Ron Durham, Patrick Bernard
May 22, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

May 20, 2023

The service rep, Brian Patrick Baker, was very helpful, courteous, and professional. He helped me keep my costs down. More

by TONYHX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Patrick Baker
May 21, 2023 -

Jim Ellis Chevrolet responded

Tony, it's great to hear that Brian was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

May 20, 2023

Always make me feel welcomed and well taken care of. Have great communication and efficiency. More

by FURUKAWA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
May 21, 2023 -

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

May 20, 2023

They worked through adversity well, getting my vehicle back to me before the estimated time. Great customer service!!! More

by NATE.GAVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in service
May 21, 2023 -

Jim Ellis Chevrolet responded

Nate, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

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