Jim Ellis Chevrolet

Always make me feel welcomed and well taken care of. Have great communication and efficiency. Have great communication and efficiency. More

They worked through adversity well, getting my vehicle back to me before the estimated time. Great customer service!!! back to me before the estimated time. Great customer service!!! More

I came in with a situation that I was not happy about to say the least! We had just purchased our vehicle from the Jim Ellis location in Kennesaw. Within one week, we started getting Engine issues. We got say the least! We had just purchased our vehicle from the Jim Ellis location in Kennesaw. Within one week, we started getting Engine issues. We got the total run around and typical avoidance behavior. Finally, the service lead at the Kennesaw location made arrangements for me to bring the vehicle to Jim Ellis Chevrolet. Best decision ever! They got my truck in, was courteous and I received updates DAILY regarding the progress and issues!! Thomas Frasure was the absolute BEST! In fact, everyone I encountered in the service department here was friendly and helpful! The job was supposed to take some time to complete on my Suburban; however, Thomas called and let me know that it would be done more than a week early! They even dealt with the aftermarket warranty company and got everything totally covered! In fact, the work they did is under a 2 year unlimited mile warranty! This gives me even more piece of mind! I walked away feeling like a priority and not just a number! Top notch service at this location! I am a customer and a fan! More

Great Dealership. Everyone went out of their way to make enjoyable.and the purchase easy. Highly recommend to others. Everyone went out of their way to make enjoyable.and the purchase easy. Highly recommend to others. More

Main recall issue didn't get addressed due to operator mistyping wrong recall code. Also noticed there is a new scratch on the top of my car when picking it up mistyping wrong recall code. Also noticed there is a new scratch on the top of my car when picking it up More

Everything went well and Amanda is awesome. She’s very helpful and does well. Id recommend her to others She’s very helpful and does well. Id recommend her to others More

Reggie is simply the best. we have bought our last 2 corvettes from him, and he helped my friend buy his first!!!! thanks Reggie!! we have bought our last 2 corvettes from him, and he helped my friend buy his first!!!! thanks Reggie!! More

They did a great job scheduling and repairing the leak in my car's sunroof. Would definitely recommend this dealership to friends. my car's sunroof. Would definitely recommend this dealership to friends. More

You can not even diagnose my car and know that I have warranty for one week I keep calling body wanna speak to me that is why I took the car take it to another dealer ship thanks warranty for one week I keep calling body wanna speak to me that is why I took the car take it to another dealer ship thanks More

Service representative (Loan) was great to work with. Brought my Suburban in for a 150k service. However, I had to bring it back for a follow up later in the week due to a noise in the heater/AC fan aft Brought my Suburban in for a 150k service. However, I had to bring it back for a follow up later in the week due to a noise in the heater/AC fan after the cabin filter was replaced. The issue was corrected to my satisfaction. More