Jim Ellis Chevrolet

I am a Jim Ellis customer, buying 3 Audi vehicles and serving them there. Jim Ellis Chevy however is not at that standard. Two times I had to return to the dealership after service because a technician f serving them there. Jim Ellis Chevy however is not at that standard. Two times I had to return to the dealership after service because a technician forgot to do something. Most recently they forgot to reinstall my rim lug covers. Minor, but still inconvenient. A couple years ago a tech for got to tighten a lug nut so it came loose and rattled around in the cover. Returned because of rattling noise and service advisor removed cover to find the lug nut. That was potentially dangerous. More

My service advisor tried to tell me that I needed new tires. The ones on the truck were brand new ( had put them on less than 3 weeks before). I also "bought" spray touch up paint from the parts departme tires. The ones on the truck were brand new ( had put them on less than 3 weeks before). I also "bought" spray touch up paint from the parts department, and after 5 weeks or so, I came by and another parts guy looked at my order and told me that he didn't do what he was supposed to with the order and would get him to follow up with me on Monday. Didn't hear anything,so I came by Tuesday morning and the original guy tried to tell me that it was put on backorder the Friday before (it was on backorder originally, but he tried to tell me that they use the VIN to specially make up the paint. Nonsense). More

Very excited to finally get my dream car it was quite a process but it all turned out well thank you process but it all turned out well thank you More

Quick, courteous, and professional, service during my purchase. Would recommend purchasing from the Jim Ellis team. purchase. Would recommend purchasing from the Jim Ellis team. More

Got my car back and my radio does not work. Called the dealership to ask what they did and they lied saying nothing was done but it worked before I took it there. I had just listened to it the Called the dealership to ask what they did and they lied saying nothing was done but it worked before I took it there. I had just listened to it the day before I had the car towed there. They didn’t try to rectify the situation either. Will not be using them again. More

Had a fuel pump issue, the dealership went above and beyond to fix the problem. beyond to fix the problem. More

Professional, communicative, cool technology at check, knowledgeable. I will continue to bring my car to this dealership. knowledgeable. I will continue to bring my car to this dealership. More

Horrible. Brought in for hvac repair. Says I needed a new condenser. I said no way. Got charged $300 for diagnostic test. Kept it there week before test. Brought in for hvac repair. Says I needed a new condenser. I said no way. Got charged $300 for diagnostic test. Kept it there week before test. Brought it to another dealer—was only $125 for Freon. No leaks Low Freon was the problem More

Chris Christopher Cati was fantastic and very communicative. She always provided answers and looked into things in timely manner. Chris is my go-to mechanic and very trusted. Thank you to the tea communicative. She always provided answers and looked into things in timely manner. Chris is my go-to mechanic and very trusted. Thank you to the team! Also appreciate the car wash. That goes a long way! More

Quality of the service you all need when you buying a truck. Customer friendly service truck. Customer friendly service More