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Jim Ellis Chevrolet

Atlanta, GA

Overview
Reviews
4.5
4,255 Reviews
Call Dealership (678) 268-6487

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,255 reviews

April 25, 2023

My oil change and tire rotation was done within and hour and half which was great I appreciate the Starbucks coffee and roomy sitting area. I’ll be back for my Volts major service. Thanks! More

by SHERRIEO78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Frasure
Report | Print
Apr 26, 2023 -

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

April 25, 2023

Horrible service at this dealership in the service department with Catherine. She had me wait 4 hours. Didn't give updates. More

by Jyotijetwani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Catherine
Report | Print
Apr 29, 2023 -

Jim Ellis Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would you mind reaching out to us directly to discuss? We'd love the opportunity to learn more and address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

April 23, 2023

Vladimir Kuchubey is the man, everything delivered as promised! Thank you for making the not so fun process bearable !! More

by DPAUTOSLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Report | Print
Apr 24, 2023 -

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

April 22, 2023

Thomas Frasure. The experience with this vehicle has been awful from day one. I got the car back after supposedly fixing the issue and the car will still not use the More

by WANDASJUNKIEBOX
Recommend Dealer
No
Employees Worked With
0
Report | Print
Apr 28, 2023 -

Jim Ellis Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please reach out to us directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Please contact Ralph Sorrentino, General Manager, directly at rsorrentino@jimellis.com

April 22, 2023

It was a good buying experience. My salesman, Jaylan Jackson, was very helpful and a pleasure to work with. More

by Mbennett
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jaylan Jackson
Report | Print
Apr 23, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jaylan delivered such a great experience! Expect the Best! General Manager Ralph Sorrentino

April 22, 2023

Jaylen was fantastic! Went the extra mile to get me all the details on the car. Finance was a bit of a hassle. Didn’t feel like the main priority especially when I had a More

by JESTANLEY29C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franchely Reyes, David Cauthen, Jaylan Jackson
Report | Print
Apr 23, 2023 -

Jim Ellis Chevrolet responded

Here at Jim Ellis Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Expect the Best! General Manager Ralph Sorrentino

April 22, 2023

Jaylan made our car buying experience easy and enjoyable! His positivity was an added bonus. More

by pmpowell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaylan Jackson
Report | Print
Apr 23, 2023 -

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

April 22, 2023

Vlad, Reggie and the service folks very knowledgeable and polite. I always bring my Chevy vans to you guys in about my cars from Reggie bladders help me for a few years and he’s the best. Thank you. More

by MIKESOUTHBEACHGLASSINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Elise Schaaf, Luis Valdez, David Theriault
Report | Print
Apr 24, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

April 21, 2023

loan is a very good service advisor. She keep me informed on the status of my car. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loan Pham
Report | Print
Apr 21, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review, Jim! We are so glad that Loan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

April 21, 2023

Salesman is either an idiot or liar. Still hasn’t attempted to make issue right More

by UISCATERER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jaylan Jackson
Report | Print
Apr 25, 2023 -

Jim Ellis Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with a better experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

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