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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,254 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,254 reviews

April 21, 2023

All service advisors are amazing, always doing their best to give the best service. Special thanks to Elise Schaaf for being so professional. I highly recommend them! More

by ROCIO
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Apr 21, 2023 -

Jim Ellis Chevrolet responded

Thank you for your review and kind words for Elise and the team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

April 20, 2023

My experience with Jaylan was great! The hail storm that happened in Atlanta a few weeks ago damaged my car and it was declared a “total loss” (I know bummer right!). Which forced me to More

by ljacks1920
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji, Jaylan Jackson
Apr 20, 2023 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad Jaylan was able to help, and we hope to see you again! Expect the Best! General Manager Ralph Sorrentino

April 20, 2023

excellent service, great communication and everyone was super helpful!! Love the little lounge, I was able to work from there while waiting --- Tony who help me make the appointment the day before was so More

by MARIAPRIESTLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane Cobb
Apr 20, 2023 -

Jim Ellis Chevrolet responded

Thank you for your business and this review, Maria. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

April 20, 2023

The service and pricing exceeded my expectations. I will go out of my way to have my corvette serviced by Jim Ellis. More

by emzieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Theriault
Apr 20, 2023 -

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

April 20, 2023

Had my car in for service work and as usual I was treated very well I highly recommend them. More

by 1990 champs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine jackson, Vladimir Kochubey, David Theriault
Apr 20, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

April 18, 2023

Wonderful dealership. I had a very poor experience with Carl Black in Kennesaw and Jim Ellis Chevy took care of me and in an honest and swift fashion. Highly recommend. More

by Jamesryansmith12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Opara
Apr 18, 2023 -

Jim Ellis Chevrolet responded

Thank you so much for choosing Jim Ellis Chevrolet! Please let us know if we can be of any more assistance! Expect the Best! General Manager Ralph Sorrentino

April 18, 2023

I was pleased with the service. . And keeping me informed.. very professional and honest with me More

by MBEARD601
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Stagmaier, Andre Thomas, Adam Toms
Apr 18, 2023 -

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino

April 18, 2023

The service was good quick and to the point. I will be back for additional service in the future. More

by ewes2734
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Frasure
Apr 18, 2023 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

April 17, 2023

You guys knew there was a problem with the equinox engines! I should of not had to pay for the diagnostic or the oil change of $307.00 . I believe Chevy company owes me this money! Now that I got home More

by cindywally2049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Apr 17, 2023 -

Jim Ellis Chevrolet responded

Cindy, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com Expect the Best!

Apr 19, 2023 -

cindywally2049 responded

I'm not sure what else you want me to say! Just that I believe you should send me a check!

Apr 19, 2023 -

cindywally2049 responded

Chevy is putting a lot of people's lives at risk! If their engines lock up driving 70 miles an hour what do you think us going to happen? Not one person acknowledged this engine problem and neither did the dealership I take my vehicle to that we called! So we put over 5 quarts of oil in the car on our way home from our vacation!

April 17, 2023

Paul is awesome! Paul kept me updated with every move and made the process stress free! If I ever have to return, I wish for Paul to handle all of my needs More

by Mstasha71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Apr 18, 2023 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Paul met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

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